Competitors:

Heartland

IBM

ACI Worldwide

Block

First Data Corporation

At First Data, we're a client-focused global company, providing the best technology solutions that help millions of merchants and financial institutions grow their business. As we help our clients grow, we also help communities and economies grow by enabling easier, faster and more secure commerce. read more

EMPLOYEE PARTICIPANTS: 80

TOTAL RATINGS: 887

CEO: Frank Bisignano

First Data Corporation Company Culture

First Data Corporation Culture

This score is derived from employee ratings & reviews

2.2/5

First Data Corporation's Overall Culture is rated F

Top Rated Culture Dimensions

Diversity

C-

Manager

C-

Compensation

Office Culture

Professional Development

First Data Corporation CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Frank Bisignano

48 /100

Diversity at First Data Corporation

Bottom 35%Bottom 35% of Similar Size Companies on Comparably

C-

Diverse employees at First Data Corporation have rated Perks And Benefits, CEO Rating, and Executive Team as the highest categories they have scored

Women at First Data Corporation

Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Women at First Data Corporation have rated Team, Manager, and Work Culture as the highest categories they have scored

First Data Corporation eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-46

First Data Corporation employees are -46% more likely to recommend First Data Corporation as a great place to work

21%	Promoters
12%	Passives
67%	Detractors

Working at First Data Corporation

Working at First Data Corporation is rated below average by 80 employees, across various culture dimensions. First Data Corporation employees rate Manager highest among all categories, and think that Perks And Benefits and Happiness have the most room for improvement, putting First Data Corporation’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Atlanta. See below in detail how working at First Data Corporation was rated by employees.

Overall Company Culture at First Data Corporation

Overall Company Culture at First Data Corporation is rated F

Last updated 2 months ago

Bottom

First Data Corporation ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 80 Employees

View Results

100

Summary	Department	Score
Engineering 62	Engineering	62
IT 53	IT	53
Product 48	Product	48
Operations 45	Operations	45
Finance 41	Finance	41
Sales 38	Sales	38

First Data Corporation Employee Reviews

Out of 57 First Data Corporation employee reviews, 22% were positive. The remaining 78% were constructive reviews with the goal of helping First Data Corporation improve their work culture.

22%

78%

Positive Reviews	22%
Constructive Feedback	78%

Positive Reviews From First Data Corporation Employees

What are some of the best things about your team?
They truly interact with each other in support of the product.
Review from IT DeptAnonymous Review
What is the best part about your compensation package?
It shows up each month
Review from IT DeptAnonymous Review
What do you like best about the leadership team?
Too many changes in a short period of time leading to frequent direction changes
Anonymous Review

Constructive Feedback From First Data Corporation Employees

What's going wrong and how can it be improved?
Authority is misaligned with responsibility.
Anonymous Review
What do your coworkers need to improve and how could you work together better?
Folks at this company have a serious lack of industry knowledge, many need to learn the ropes. Also dont delegate work to others, do it yourselves.
Anonymous Review
Why do you feel undervalued and what would make you feel better about your compensation?
Compensate and bonus based on acual perfrmance and no some vague coporate measurement one would never have any ability to change.
Anonymous Review

First Data Corporation Company Information

First Data Corporation Company Overview

First Data Corporation was founded in 1971 and its current CEO is Frank Bisignano. Since its inception 55 years ago, First Data Corporation has grown to 28747 employees.

First Data Corporation Mission, Vision & Values

First Data Corporation Mission Statement

First Data Corporation Values

We own our company & we act like it
Embrace innovation, collaboration & Chan
Global with our enterprise capabilities
Competitive in all the right ways
Demonstrate vigilance ethics & integrity
Work hard and enjoy the journey

First Data Corporation Mission, Vision & Values

Sustainability and Corporate Social Responsibility at First Data Corporation

At First Data, the goal is to create a safe healthy, environment for owner-associates to work in while simultaneously practicing sustainability in a way that maximizes positive impact and shared value while minimizing negative impact on society.

We want to create strong relationships between First Data and charitable organizations in the communities where our owner-associates live and work.

Sustainability at First Data Corporation

Headquarter	Atlanta, GA 30342 United States of America
Website	www.firstdata.com
Founding Date	1971
Tel	12122663569
Company Status	Public
Stock	FDC
Jobs	www.firstdata.com/en_us/about-first-data/careers-home.html

First Data Corporation Competitors

First Data Corporation competitors include Heartland, IBM, ACI Worldwide, and Block. First Data Corporation ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how First Data Corporation compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About First Data Corporation Competitors

First Data Corporation Employees

First Data Corporation has 28747 employees. 80 employees at First Data Corporation have reviewed First Data Corporation across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 80 First Data Corporation employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at First Data Corporation are mostly dissatisfied with their total compensation at First Data Corporation, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at First Data Corporation are not very pleased with their team. 80 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at First Data Corporation are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at First Data Corporation believe the environment at First Data Corporation is negative. Most Participants believe the pace of work at First Data Corporation is moderate. About 56% of the employees at First Data Corporation work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at First Data Corporation are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life

First Data Corporation employees generally work 9.4 hrs a day

Work Hours

A Day in the Life

Employees at First Data Corporation report the work pace is extremely fast

Work Pace

A Day in the Life

On a typical day, employees at First Data Corporation have 0 meetings

Meetings

A Day in the Life

64% of First Data Corporation employees look forward to interacting with their team every day

Coworkers

A Day in the Life

First Data Corporation employees most often take 15-20 paid vacation and sick days each year

Perks & Benefits

A Day in the Life

60% of First Data Corporation employees report they are happy with their work life balance

Work Life Balance

A Day in the Life

First Data Corporation employees typically get valuable feedback on how to improve at work Once a year

Feedback

A Day in the Life

68% of First Data Corporation employees call their work environment negative

Environment

Joining First Data Corporation - Employee Onboarding

The prevailing opinion from employees about joining First Data Corporation is that the company was very unprepared on their first day. First Data Corporation employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

First Data Corporation Employee Onboarding

First Data Corporation KPIs and OKRs

At First Data Corporation 25% of employees think their department KPIs and OKRs are clear. Employees’ understanding of First Data Corporation's KPIs and OKRs is essential for its success. Out of 10 First Data Corporation employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

Answer	Percent
Yes	20%
No	80%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	25%
No	75%

Are the KPIs/OKRs for your department clear?

First Data Corporation KPIs & OKRs

First Data Corporation CEO & Leadership

First Data Corporation CEO - Frank Bisignano

48 /100

Frank’s approval rate is lower compared to CEOs at similar sized companies, putting Frank in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Atlanta. Frank Bisignano’s employees rank First Data Corporation in the Bottom 35% for Manager, in the Bottom 15% for Compensation, and in the Bottom 15% for Office Culture. Bisignano is generally unpopular with First Data Corporation employees, but ranks especially low with employees in the Finance department, and by employees in the Sales department and employees with 3 to 6 Years experience. However, Asian or Pacific Islander employees have a slightly more favorable view of the CEO. When compared to First Data Corporation’s competitors, Frank Bisignano ranks below both ACI Worldwide CEO Heasley and Heartland CEO Jeffery S. Sloan.

First Data Corporation Leadership

The First Data Corporation Executive Team is rated a “F” and led by CEO Frank Bisignano, Executive VP and Head of Network & Security Solutions Barry McCarthy, and Head of Global Business Solutions and Executive Vice President Daniel J. Charron

Explore First Data Corporation Leadership Team

First Data Corporation Salaries

How much does First Data Corporation pay?

How much do people at First Data Corporation get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at First Data Corporation is $105,415, or $50 per hour, while the estimated median salary is $110,522, or $53 per hour.

At First Data Corporation, the highest paid job is a Director of Sales at $244,465 annually and the lowest is a Receptionist at $38,235 annually. Average First Data Corporation salaries by department include: Engineering at $124,415, Admin at $44,767, Customer Support at $54,129, and Operations at $79,257. Half of First Data Corporation salaries are above $110,522.

42 employees at First Data Corporation rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 138 ratings) while 38 employees at First Data Corporation rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 47 ratings).

Salaries contributed from First Data Corporation employees include job titles like Architect, Director of Product, Product Manager, and Technical Writer. Comparably data has a total of 6 salary records from First Data Corporation employees.

Last updated months ago.

First Data Corporation Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $60k	$60k	1st Percentile
20th Percentile $83k	$83k	20th Percentile
40th Percentile $108k	$108k	40th Percentile
60th Percentile $241k	$241k	60th Percentile
80th Percentile $270k	$270k	80th Percentile
100th Percentile $503k	$503k	100th Percentile

$105,415^*

Average Compensation

$110,522^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

First Data Corporation Salaries by City

First Data Corporation Salaries by Department

Explore First Data Corporation Salaries

Diversity & Inclusion at First Data Corporation

Diverse employees at First Data Corporation score the company 61/100 across various culture categories, placing First Data Corporation in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at First Data Corporation across various culture dimensions.

Our commitment to diversity and inclusion is reflected in the way we engage in the community. ,,Creating a culture of openness and candor, in which we treat each other with the dignity we all deserve, solves the other half.,,Every day at First Data, in our offices around the globe, we commit to treating each other with dignity and respect. We embrace our differences because diversity creates a rich company culture and provides us all with opportunities to learn. The value we place on diversity and ensuring a welcoming and inclusive work environment is on display across all levels of our company, and can be seen by the way we interact with our clients, each other and the communities in which we work. First Data’s core mission is to help our clients grow their businesses and we know that by employing a workforce as diverse as our client base we’ll be better positioned to develop innovative solutions that meet our clients’ needs.

Ranked Culture the Highest

Women 53/100

Tenure - Less Than 1 Year

Men 70/100

Tenure - 2 to 5 Years

Diverse Employees 53/100

Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 41/100

Department - Finance

Men 32/100

Tenure - 1 to 2 Years

Diverse Employees N/A/100

Explore First Data Corporation Diversity & Inclusion

First Data Corporation Perks & Benefits

Health & Wellness

Health Insurance

Paid Time Off

PTO / Vacation Policy

Explore First Data Corporation Perks and Benefits

First Data Corporation PTO

First Data Corporation's PTO and Vacation policy typically gives 15-20 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is First Data Corporation's 3rd most important benefit besides Healthcare when ranked by employees, with 22% of employees saying it is the most important benefit. First Data Corporation's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

Answer	Percent
Flex Time	56%
Vacation Policy	22%
Office Meals	0%
401k Contribution	22%
Childcare	0%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	33%
No	67%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	0%
$1500 - $2500/mo	17%
$1000 -$1500/mo	0%
$500 -$1000/mo	83%
Less than $500/mo	0%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

First Data Corporation PTO Policy

First Data Corporation Careers

First Data Corporation Jobs

No Recent Jobs found for First Data Corporation on Comparably

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H1B Visa

In 2019, First Data Corporation applied for 4 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

First Data Corporation has a total of 28747 employees

Total Applied

H1B Applications Outcome

100% Granted (4 out of 4)
0% Denied ( out of 4)
0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 4)
0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)

This data was calculated using publicly sourced data from OFLC Performance Data

Let First Data Corporation Know You Want To Work There

Overview of Candidates Interested in First Data Corporation on Comparably

Candidates By Department

	All Industries	27%
	Marketing	18%
	Product	18%
	Design	18%
	IT	9%
	Other	9%

Candidates By Location

	Atlanta	45%
	Minneapolis	9%
	Glenn	9%
	Beverly Hills	9%
	Roswell	9%
	Other	18%

Frequently Asked Questions regarding First Data Corporation

Who is the CEO of First Data Corporation?

First Data Corporation CEO is Frank Bisignano, their score by employees is 48

What is First Data Corporation eNPS?

The eNPS for First Data Corporation is -46

What is First Data Corporation revenue?

First Data Corporation revenue is $8B

What is the salary for IT Support Engineer in First Data Corporation?

IT Support Engineer average salary in the US is 90k

What are the salaries in the Customer Support in First Data Corporation?

The average salaries for Customer Support in First Data Corporation is 54k

Rate your company

First Data Corporation Company Culture

First Data Corporation Culture

Top Rated Culture Dimensions

First Data Corporation CEO

Diversity at First Data Corporation

Women at First Data Corporation

First Data Corporation eNPS

Recommend to a Friend?

Working at First Data Corporation

Overall Company Culture at First Data Corporation

Overall Company Culture Score by Department

First Data Corporation Employee Reviews

Positive Reviews From First Data Corporation Employees

Constructive Feedback From First Data Corporation Employees

First Data Corporation Company Information

First Data Corporation Company Overview

First Data Corporation Mission, Vision & Values

First Data Corporation Mission Statement

First Data Corporation Values

Sustainability and Corporate Social Responsibility at First Data Corporation

First Data Corporation Competitors

First Data Corporation Employees

Joining First Data Corporation - Employee Onboarding

First Data Corporation KPIs and OKRs

Featured Articles

7 Great Companies in Atlanta Now Hiring for Internships

First Data Corporation CEO & Leadership

First Data Corporation CEO - Frank Bisignano

First Data Corporation Leadership

First Data Corporation Salaries

How much does First Data Corporation pay?

First Data Corporation Salaries by City

First Data Corporation Salaries by Department

Diversity & Inclusion at First Data Corporation

Ranked Culture the Highest

Ranked Culture the Lowest

First Data Corporation Perks & Benefits

Health & Wellness

Paid Time Off

First Data Corporation PTO

First Data Corporation Careers

First Data Corporation Jobs

H1B Visa

Work Permit Application Outcome

Let First Data Corporation Know You Want To Work There

Overview of Candidates Interested in First Data Corporation on Comparably

Frequently Asked Questions regarding First Data Corporation