Goodwill Employee Reviews
Out of 1164 Goodwill employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Goodwill improve their work culture. The Product team, with 71% positive reviews, reports the best experience at Goodwill compared to all other departments at the company. The Admin team offered the most constructive feedback, with 52% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Being human and caring about humans
Listening to the frontline employees
Treating people better with respect
Not over stuffing the racks so that floor work can be done in the time expected. Company pet- bullies need to be wrote up for bullying.
Less computer training and more hands-on training more talk about rules and regulations explaining things to details and not making rules as something happens. It's like they make rules or something happens.
Why do you feel undervalued and what would make you feel better about your compensation?
A higher wage and more hours.
Sure would like better dental insurance
working at Evergreen Goodwill has made me disgusted with retail.
The salary should be atleast $22 per hour.
We should make more money, wealth should be better distributed in the company
What do your coworkers need to improve and how could you work together better?
Most coworkers are attempting to resell products which is against goodwill policy. Because of their involvement in the reselling they improperly price products losing possible profit for goodwills mission
Stop whining and work and their numbers might be better.
They would like to be treated with dignity.
They are all under stress every day
We all work together there hard working people.
What needs to change to make the company culture better?
The whole agencies is a lie they need to stop promoting that they help people when they themselves don't even hire someone cause of a small record their fake
I feel that more structure is needed
More money and positive people
Management team that is trained better.
Review from Sales Dept
Better staffing and management in the store
Review from Sales Dept
What would you improve about your company's interview process?
Pay for potential employees to have a drug test - don't wait until they almost die from handling new goods textiles from China and then go " oh yeah, we need your pee." I am quite sure my smoking pot after work didn't cause an allergic reaction. New Goods from Goodwill are TOXIC!!!!
Make it little more comfortable with the manages doing the interview
Encourage the applicant to seek employment elsewhere
They need to look for people who want to work.
Review from Operations Dept
I would improve on them asking questions more and taking away the drug test
Review from Sales Dept
What's going wrong and how can it be improved?
Unorganized,missmanaged,unfair treatment,big bosses not stickin their nose up,when we are the ones makin them money,they act like your non-existant
Review from Operations Dept
If they could treat employees as human beings, that would be a start.
Very poor leadership in the store very bad store Managers
Need to take care of your enployees
goodwill has a bad reputation of not being a good charity to donate to. Goodwill should show more proof of what it does with donations and money recieved from store sales
What would you most like to see improved at your company?
Leadership is awful. Take the titles away.
new managers and cleaner workplace
Review from Customer Support Dept
Higher wages and better environment
The drama filled work politics
Higher pay and lower pay to those that are low performers.