
The customers are good, for the most part
It was different than most low paying jobs
Providing different tasks, cross-train employees for different departments, give employees more support/benefits
The hourly rate needed to afford an apartment in Dallas is about $20 an hour. They pay $15
Some work hard, but the ones that work hard leave, because a lot of the workers spend more time doing nothing
Charge customers for bags. Influence customers to help bag their groceries. Treat good employees well, and make the poor performing employees change