H E B CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Disappointing. Began with high hopes and rather shortly had those hopes dashed.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They are motivating and truly care for the safety of the employees.
Review from Customer Support Dept
Very encouraging and eager to train from within.
Review from Customer Support Dept
They connect with ALL partners on any level
Review from Customer Support Dept
Seem to have a pep rally mentality. There are negatives that need to be addressed but it's seen as unimportant. Rapid expansion - Great. But there needs to be a a stronger infrastructure, particularly in the IT Dept.
Review from Customer Support Dept
There are a few that are hard working and actually care as if they were a customer about the end product.
Review from Customer Support Dept
What does the leadership team need to get better at?
Heb management needs to have a stronger presence on the sales floor and stopping leaving the dirty work to the lowly hourly workers. Sitting around the office all day talking with friends doesn't do much good for anyone but themselves.
Review from Customer Support Dept
Could be more professional with employees
Review from Customer Support Dept
There is a lack of communication between employees and management
Review from Customer Support Dept
Communicating with the partners
Review from Customer Support Dept
What is the best part about your compensation package?
I like that the company has goals to raise minimum wage.
Review from Customer Support Dept
Very good compared to other companies
Review from Customer Support Dept
Private stock. Very good benefits especially when compared to competitors
Review from Customer Support Dept
I can buy stuff for a cheaper price
Review from Customer Support Dept
Everything is the best part
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The divide between manager pay and hourly employees is too wide a gap.
Review from Customer Support Dept
If the management team put more effort into working the trained employees they already have than they did at hiring and paying to train more employees while lying about being fully staffed at any given time.
Review from Customer Support Dept
I have begged for years to learn other parts of my area only to watch someone younger come in and start to be trained for that which I ask to learn. Watching it happen again just as I finally moved to an area I wanted now younger people are coming in and being trained to do things I have yet to be.
Review from Customer Support Dept
BENEFITS and higher raises company paid time off
Review from Customer Support Dept
What are some of the best things about your team?
We're like a family when we're at our best
Review from Customer Support Dept
great attitudes and great hearts. We are there to help others and it shows in how we treat them.
Review from Customer Support Dept
Our adaptability and passion for helping other departments succeed.
Review from Customer Support Dept
Just that, we all work together!
Review from Customer Support Dept
Very close and friends outside of the job
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
more detail oriented, accept constructive criticism
Review from Customer Support Dept
I work with a great team of people
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Most of the time we get our breaks and lunches.
Review from Customer Support Dept
The fact that everybody is so friendly and cares for one another. We are not in competition, we are their to care for each other.
Review from Customer Support Dept
There is a veneer of positivism that is rather easily shattered if you just bother to talk to employees in a manner that will yield no negative repercussions. Because voicing a negative opinion will get you black-balled by management.
Review from Customer Support Dept
Everyone loves their job and co workers
Review from Customer Support Dept
As a pharmacy technician, it's the satisfaction of servicing a patient's needs
Review from Customer Support Dept
What needs to change to make the company culture better?
Management is what makes or breaks a company
Review from Customer Support Dept
What did you like most about the interview process?
It is fast and forward.
Review from Customer Support Dept
I did a group interview, so it was really different because i had never done anything like that before. It was nerve racking because everybody was listening to what you said, but the interviewer made sure to make everybody feel as comfortable as possible.
Review from Customer Support Dept
Very quick, they gave me (and have given many others) an offer the same day of the first interview.
Review from Customer Support Dept
It was a very informative and fun interview
Review from Customer Support Dept
Our company's serious commitment to diversity
Review from Customer Support Dept
What would you improve about your company's interview process?
To transfer to store you go through a 3rd party who says you don't need to do online video interview but if you don't you never get a call back.. They tell you to go to the public library to open your email to do the online interview if you don't have web cam at home which I don't and wont have one.
Review from Customer Support Dept
What makes you most happy at work?
When I am treated fairly, which isn't nearly often enough.
Review from Customer Support Dept
The fact that the managers take such care of their employees. They care, and now a days i feel that is very rare.
Review from Customer Support Dept
Difficult to say, since they refuse to actually give me hours, despite when my availability was wide open and my performance was top notch.
Review from Customer Support Dept
Being able to bring a smile to coworkers and customers
Review from Customer Support Dept
I really love my job
Review from Customer Support Dept
What's going wrong and how can it be improved?
My manager abuses her authority
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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