Healthgrades Culture | Comparably
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Healthgrades Claimed Company
At Healthgrades, our mission is to help consumers find the right doctor and the right hospital, for the right care. More than one million people a day rely upon Healthgrades to research, compare and connect with physicians and other healthcare professionals. We provide consumers with the information they need to make more informed decisions, including information about the provider’s experience, patient satisfaction and hospital quality. Physicians and healthcare professionals rely upon Healthgrades, as well, to accurately represent their practice online, make them more relevant and discoverable, and connect them with consumers. read more
EMPLOYEE
PARTICIPANTS
23
TOTAL
RATINGS
343

Healthgrades Company Culture

Healthgrades Culture

This score is derived from employee ratings & reviews
3.0/5
Healthgrades' Overall Culture is rated C-

Top Rated Culture Dimensions

Healthgrades CEO

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Rob Draughon Healthgrades' CEO
Rob Draughon
60 /100

Diversity at Healthgrades

Women at Healthgrades

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at Healthgrades have rated Compensation, Perks And Benefits, and Happiness as the highest categories they have scored

Healthgrades eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-51

Healthgrades employees are -51% more likely to recommend Healthgrades as a great place to work

12%Promoters
25%Passives
63%Detractors

Working at Healthgrades

Working at Healthgrades is rated below average by 23 employees, across various culture dimensions. Healthgrades employees rate Compensation highest among all categories, and think that eNPS and Executive Team have the most room for improvement, putting Healthgrades’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Denver. See below in detail how working at Healthgrades was rated by employees.

Overall Company Culture at Healthgrades

C-

Overall Company Culture at Healthgrades is rated C-

Last updated months ago

Bottom
35%

Healthgrades ranks in the Bottom 35% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 23 Employees

View Results
0
20
40
60
80
100
Product
65
Product65
Engineering
63
Engineering63

Healthgrades Employee Reviews

Out of 34 Healthgrades employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Healthgrades improve their work culture.

57%
43%
Positive Reviews57%
Constructive Feedback43%

Positive Reviews From Healthgrades Employees

  • What did you like most about the interview process?
    It was easy and friendly because they were recruiting me selling me on why its a great place. I bought it and was sincerely happy and interested and gave it my best but was still canned and replaced with amateurs for no reason at all.
  • What did you like most about the interview process?
    Casual conversation, which is crucial to a good interview.
  • What makes you most happy at work?
    Freedom and the ability to work on the things I enjoy sometimes.

Constructive Feedback From Healthgrades Employees

  • What does the leadership team need to get better at?
    Practicing the standards expected of others.
  • What needs to change to make the company culture better?
    New leadership who has experience working and managing people oppose to facilitating excuses and corporate cliches.
  • What do your coworkers need to improve and how could you work together better?
    Stop kicking the can down the road to the next guy knowing full well they also don't have the time, training and resources to resolve the issues.

Healthgrades Company Information

Healthgrades Company Overview

Healthgrades was founded in 1998 and its current CEO is Rob Draughon. Since its inception 28 years ago, Healthgrades has grown to 746 employees.

Healthgrades Mission, Vision & Values

Healthgrades Mission & Values

At Healthgrades, our mission is to help consumers find the right doctor and the right hospital, for the right care. More than one million people a day rely upon Healthgrades to research, compare and connect with physicians and other healthcare professionals. We provide consumers with the information they need to make more informed decisions, including information about the provider’s experience, patient satisfaction and hospital quality. Physicians and healthcare professionals rely upon Healthgrades, as well, to accurately represent their practice online, make them more relevant and discoverable, and connect them with consumers.

Headquarter999 18th Street
Denver, CO 80202
United States of America
Websitewww.healthgrades.com/
Founding Date1998
Tel303-716-0041
Company StatusPrivate
Social Sites

Healthgrades Competitors

Healthgrades competitors include Doximity, Healthcare Bluebook, and Zocdoc. Healthgrades ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Healthgrades compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Doximity's Logo
    Doximity
    4.6/5
  2. #2
    Healthcare Bluebook's Logo
    Healthcare Bluebook
    3.9/5
  3. #3
    Healthgrades' Logo
    Healthgrades
    3.0/5
  4. #4
    Zocdoc's Logo
    Zocdoc
    2.8/5
A Day in the Life
A Day in the Life
Healthgrades employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Healthgrades report the work pace is comfortably fast
Work Pace
A Day in the Life
86% of Healthgrades employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Healthgrades employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
71% of Healthgrades employees call their work environment positive
Environment

Healthgrades Employees

Healthgrades has 746 employees. 23 employees at Healthgrades have reviewed Healthgrades across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 23 Healthgrades employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Healthgrades are generally satisfied with their total compensation at Healthgrades, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Healthgrades are generally satisfied with their team. 23 Participants grade the quality of their coworkers a C. Less than half believe the meetings at Healthgrades are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Healthgrades believe the environment at Healthgrades is positive. Most Participants believe the pace of work at Healthgrades is comfortably fast. About 64% of the employees at Healthgrades work 8 hours or less.

Overall, the employees at Healthgrades are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Healthgrades - Employee Onboarding

The prevailing opinion from employees about joining Healthgrades is that the company was unprepared on their first day. Healthgrades employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Healthgrades KPIs and OKRs

Employees’ understanding of Healthgrades' KPIs and OKRs is essential for its success. Out of 5 Healthgrades employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes40%
No60%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Healthgrades CEO & Leadership

Healthgrades CEO - Rob Draughon

Rob Draughon Healthgrades' CEO
60 /100

Healthgrades’s CEO Rob Draughon started in this role in 2019. Rob’s approval rate is lower compared to CEOs at similar sized companies, putting Rob in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Denver. Rob Draughon’s employees rank Healthgrades in the Top 30% for Compensation, in the Top 35% for Environment, and in the Top 50% for Happiness. Draughon is generally unpopular with Healthgrades employees, but ranks especially low with Female employees, and by employees in the Engineering department and employees with 6 to 10 Years experience. However, employees in the Product department have a slightly more favorable view of the CEO. When compared to Healthgrades’s competitors, Rob Draughon ranks below both Zocdoc CEO Oliver Kharraz and Doximity CEO Jeff Tangney.

Healthgrades Leadership

The Healthgrades Executive Team is rated a “D” and led by CEO Rob Draughon, Chief Technology Officer CJ Singh, and Senior Vice President, Business Intelligence John Mangano

  • Rob Draughon  CEO / President

    Rob Draughon CEO / President

    Rob Draughon serves as the CEO / President of Healthgrades.

  • CJ Singh Chief Technology Officer

    CJ Singh serves as the Chief Technology Officer of Healthgrades. CJ started at Healthgrades in February of 2017. CJ is... read more

  • John Mangano Senior Vice President, Business Intelligence

    John Mangano serves as the Senior Vice President, Business Intelligence of Healthgrades. John started at Healthgrades in... read more

  • Mike Rosenberg Senior Vice President, National Advertising

    Mike Rosenberg serves as the Senior Vice President, National Advertising of Healthgrades. Mike started at Healthgrades... read more

  • Jim Cody Senior Vice President, Engineering

    Jim Cody serves as the Senior Vice President, Engineering of Healthgrades. Jim started at Healthgrades in October of... read more

  • Jennifer Jacobucci Senior Vice President Professional Services

    Jennifer Jacobucci serves as the Senior Vice President Professional Services of Healthgrades. Jennifer started at... read more

  • Judy Blackwell Chief Marketing Officer

    Judy Blackwell serves as the Chief Marketing Officer of Healthgrades. Judy started at Healthgrades in August of 2011.... read more

  • Brad Wensel Senior Vice President, Customer Engagement & Development

    Brad Wensel serves as the Senior Vice President, Customer Engagement & Development of Healthgrades. Brad started at... read more

  • Steven Metzinger Vice President Advertising Operations and Yield Managment

    Steven Metzinger serves as the Vice President Advertising Operations and Yield Managment of Healthgrades. Steven started... read more

Healthgrades Salaries

How much does Healthgrades pay?

How much do people at Healthgrades get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Healthgrades is $79,270, or $38 per hour, while the estimated median salary is $78,777, or $37 per hour.

At Healthgrades, the highest paid job is a Sales Rep at $151,525 annually and the lowest is an Admin Assistant at $36,733 annually. Average Healthgrades salaries by department include: Business Development at $112,397, Admin at $60,752, Communications at $74,993, and Sales at $68,575. Half of Healthgrades salaries are above $78,777.

15 employees at Healthgrades rank their Compensation in the Top 30% of similar sized companies in the US (based on 51 ratings) while 15 employees at Healthgrades rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 18 ratings).

Last updated months ago.

1st Percentile
$47k
$47k1st Percentile
17th Percentile
$64k
$64k17th Percentile
33rd Percentile
$78k
$78k33rd Percentile
50th Percentile
$161k
$161k50th Percentile
67th Percentile
$262k
$262k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$359k
$359k100th Percentile
$79,270*
Average Compensation
$78,777*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Healthgrades Salaries by Department

Explore Healthgrades Salaries

Diversity & Inclusion at Healthgrades

The Diversity score provides insights into how diverse employees feel and rate their work experience at Healthgrades across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 75/100
Tenure - 2 to 5 Years
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men 65/100
Department - Product
Diverse Employees N/A/100

Healthgrades Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Healthgrades PTO

Healthgrades' PTO and Vacation policy typically gives 15-20 days off a year with 33% of employees expected to be work free while out of office. Healthgrades' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes67%
No33%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo100%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Healthgrades Careers

Healthgrades Jobs

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Let Healthgrades Know You Want To Work There

Overview of Candidates Interested in Healthgrades on Comparably

Candidates By Department

All Industries
67%
Operations
33%

Candidates By Location

Denver
67%
Other
33%

Frequently Asked Questions regarding Healthgrades

What is Healthgrades address?

Healthgrades location is at 999 18th Street

Who is the CEO of Healthgrades?

Healthgrades CEO is Rob Draughon, their score by employees is 60

What is Healthgrades eNPS?

The eNPS for Healthgrades is -51

What is the salary for DevOps in Healthgrades?

DevOps average salary in the US is 114k

What are the salaries in the Engineering in Healthgrades?

The average salaries for Engineering in Healthgrades is 104k

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