Heartland – Love the role but not as much as I used to. I often feel burned out because of all the recent pricing actions. Sometimes I feel like we are becoming "like the rest of" the processing companies. The pricing actions seem penny rich and dollar poor to me. Our online reputation is taking a big hit. | Comparably

Heartland – Love the role but not as much as I used to. I often feel burned out because of all the recent pricing actions. Sometimes I feel like we are becoming "like the rest of" the processing companies. The pricing actions seem penny rich and dollar poor to me. Our online reputation is taking a big hit.

Heartland Claimed Company
Heartland is the point of sale, payments and payroll solution of choice for entrepreneurs that need human-centered technology to sell more, keep customers coming back and spend less time in the back office. Nearly 1,000,000 businesses trust us to guide them through market changes and technology challenges, so they can stay competitive and focus on building remarkable businesses instead of managing the daily grind. Heartland’s parent company is Global Payments Inc. (NYSE: GPN), a worldwide provider of payment technology and software solutions delivering innovative services and business solutions to customers around the world. Headquartered in Atlanta, Georgia with more than 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 32 countries throughout North America, Europe, the Asia-Pacific region, and South America. For more information about Global Payments, please visit www.globalpaymentsinc.com. read more
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Love the role but not as much as I used to. I often feel burned out because of all the recent pricing actions. Sometimes I feel like we are becoming "like the rest of" the processing companies. The pricing actions seem penny rich and dollar poor to me. Our online reputation is taking a big hit.

What is the best part about your compensation package?

Residual income is a great way to build wealth.

What is most positive about the culture and environment at your company?

I have a great team of people and we enjoy getting together.

What's going wrong and how can it be improved?

For the first three years I was very happy and energized. Now that many of my customers are getting price increases, PCI Compliance fees, Customer Intelligence Suite fees, and Non EMV fees I have too much time invested in retention.

Other Employee Reviews for Heartland

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What are some of the best things about your team?

They are knowledgeable and cooperative

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