Helpware Employee Reviews
Out of 2991 Helpware employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Helpware improve their work culture. The Operations team, with 93% positive reviews, reports the best experience at Helpware compared to all other departments at the company. The HR team offered the most constructive feedback, with 24% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Bettwr everything communications listwning caring
Very open and listens to the feedback
Communicate with team members, collect feedback form (eNPS doesn't work)
Providing clear and non-contradicting instructions. Sometimes confusions happen based on different instructions received
Everything as it would appear as there is no leadership
Why do you feel undervalued and what would make you feel better about your compensation?
I think we deserve more because the workload had increased
They dont carw aboit anyone they lie and arw horrible
I'd like to have a bigger salary and more benefits
I earn less than the market average.
i would love a raise since our client keeps telling us how good of a work we've done
What do your coworkers need to improve and how could you work together better?
I don't think that my colleagues need something
Better talking points better training
Someone need to be more attentive and learning faster
We all should follow procedures better and be clear when doing one thing or another
Be more involved in the work process, self-development, admit mistakes
What needs to change to make the company culture better?
Everything they need to start listening morw
Everything is OK for me
Make the installations more social compatible
Nothing to change about our culture
To have more supportive relationships
What would you improve about your company's interview process?
It can be improved higly more.
What's going wrong and how can it be improved?
I don't know info about a financial situation or results in the company - for it means that I don't know what I should expect and how it influence my life.
feels like people just don't have quality standards
I think they know but they perfer to fill their own pockets
I don't feel appreciated nor are my efforts being recognized
Sometimes the communication with manager is really tough
What would you most like to see improved at your company?
Salary and benefits should be better
Nothing that I can think of.
working hours flexibility, higher quality equipment,
Better benefits. They are great now, but they could definitely improve.
I do not have anything in mind