Helpware Employee Reviews | Comparably
Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
EMPLOYEE
PARTICIPANTS
875
TOTAL
RATINGS
15359
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Helpware Employee Reviews

Out of 2991 Helpware employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Helpware improve their work culture. The Sales team, with 100% positive reviews, reports the best experience at Helpware compared to all other departments at the company. The HR team offered the most constructive feedback, with 24% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

flat organization that is transparent

Good people and style of communication

Our leadership team are so hands on with all agents at work. Our Leadership respects us and create comfortable working environment that alleviate the working process.

THEY ALWAYS LISTEN TO ANY CONCERNS I MIGHT HAVE

They are involved in a lot of processes in the company and have shown their indifference

What is the best part about your compensation package?

Compensation Reviews

above market salary for my role

Medical, dental, vision insurance and paid time off

FOOD VOUCHERS AND PRIVATE INSURANCE

La de los vales de despensa

Review from Admin Dept

It grows with my ability to perform.

What are some of the best things about your team?

Team Reviews

The mutual respect and support even if not their direct role.

Pro-active when engaging to fellow co-workers. Each of the team are great team players. Very local to his/her suggestions to some matters at work.

WE CARE ABOUT EACH OTHER AND SUPPORT EACH OTHER

Most of the team is easy to work with, open-minded and committed.

The team is the best ever, enjoy every minute spent with them

What is most positive about the culture and environment at your company?

Environment Reviews

Always learning something and opportunity to provide help to other departments

Company prioritizes the well-being of employees, offers support at all levels within the organization, and has policies in place that encourage respect, trust, empathy, and support

COMMUNITY, SUPPORT AND RESPECT ARE THE ONES

El estar para ayudarnos y explicar cosas que no sabemos

Review from Admin Dept

culture, people, activities and all efforts - it's inspired

What did you like most about the interview process?

Interviews Reviews

fast and to the point, no fluff

IT WAS FLUENT, EASY AND MET MY EXPECTATIONS

It was tough - from the good side, they carefully select great talents

They provided feedback as you answered.

there was a friendly atmosphere, conversation was kept in a positive manner, not stressing, experience sharing and welcoming,

What makes you most happy at work?

Outlook Reviews

Having to work everyday in such a great working environment and positive ambiance of all fellow employees at work.

ENVIRONMENT, TEAM WORK, RESPECT AND COMMUNITY

Me encanta hacer todas las actividades, el conocer gente nueva y ver sus experiencias y habilidades

Review from Admin Dept

when all tasks are done, it's correctly done and my colleagues are satisfied

My freedom to smile and never stop transforming.

What do you like best about your company?

Outlook Reviews

The atmosphere and people here is inspired

The team that I'm part of, and the amazing variables of a day-to-day.

High salary package and compensations

allowing working remotely, convenient format of meetings, friendly environment

Everybody is free to express themselves and that makes us feel welcome, not excluded in any way!

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