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Overall experience causes me to question how the company remains in business. An overhaul is needed in every area.
What are some of the best things about your team?
Commodity. Collectively completing the job.
What does the leadership team need to get better at?
Communicate with the employees...not just when there is a disciplinary action.
Why do you feel undervalued and what would make you feel better about your compensation?
I will feel better after acquiring a position elsewhere. Growth/opportunities are only for those "in the clique".
What is most positive about the culture and environment at your company?
Co-workers. We help each other get through the day. The ill treatment from management is geared toward minorities. We are there for each other.
What's going wrong and how can it be improved?
Customer service improvement. Employee treatment needs to improve. Only when we stand together does management "rethink" the next step. Attempt to be proactive instead of reactive. Again, communicate with your employees. We all want to succeed and no one person has all the answers.
What would you improve about your company's interview process?
My interview was set up to see if I would return. I dressed for an interview but was told to clean vehicles for 6 hours only to be told by the general manager "they didn't know". Back to the communication piece and just let your word and handshake mean something.
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