Holiday Inn Employee Reviews
Out of 541 Holiday Inn employee reviews, 61% were positive. The remaining 39% were constructive reviews with the goal of helping Holiday Inn improve their work culture. The Finance team, with 91% positive reviews, reports the best experience at Holiday Inn compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 86% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Open door policy. My leadership is easy to talk too
My manager helps me and my team do the best team work
They are very nice to everyone.
We all working together as a team
Need improving creating boundries for reasonable relationships within colleagues.
What does the leadership team need to get better at?
Management skills are needed severely
They need to get better at doing everything the management team above my general manager does not know what they're doing and they don't like to pay their employees for the work that they have already done
Communication, responsibility, team work, honestly everything
They were nice and encouraging to me .
Actually doing room checks properly and making sure that those they choose to have train people are training them properly. They also need a new General manager.
What is the best part about your compensation package?
Hourly plus we are comission
It has given me access to health care
Medical benefits are the best
Not certain haven't worked there long enough
Having base rate plus commission.
Why do you feel undervalued and what would make you feel better about your compensation?
If they would solve our problems at the time you tell them but they give us the round away and the management don't even want to talk to us the employees
More vacation time. My partner gets way more at his job
I want bonus and wellness day
I feel devalued because I got hired as maintenance and as an experienced maintenance engineer I get paid 13$ an hour while the maintenance lead does nothing because he is related to management and gets paid more than I do. But myself as professional I document everything I do in the hotel.
We have no benefits no pto no vacation time no sick no holiday no raises we are offered nothing except a paycheck we get repercussions if we ask for days off we are not paid for the time we work it is constantly getting altered and then the blaming game starts but it still doesn't get fix
What are some of the best things about your team?
Our housekeepers always help each other
they think and work together to improve our hotel
If they decide to do teamwork, they do a good job but when you turn around, they don't do their job
Our team knows how to communicate well beside the managment.
The team work we use to make sure a job is done even though were all in different positions
What do your coworkers need to improve and how could you work together better?
Listening to the boss, not being disrespectful to other employees
Work while you are on the clock. Do your job. Our hotel has the lowest customer rating in the country
Becoming one as a group and seeing the manager has no right to treat her employees fairly
Work efficient and pay attention
No meetings. No safety meetings.
What is most positive about the culture and environment at your company?
The breakfast area workers being kind
Co workers and the other housekeepers
If we all work together better positive environment
It is all negative and boring
There are not any positive only confusion.
What needs to change to make the company culture better?
Hire whole new management team and employees
Management. General manager does not make themselves available for anyone hard to communicate constantly threatening to fire everyone place is unsafe for employees and guests
General manager and front office manager either need to be trained better or let go
Review from Admin Dept
NEW MANAGEMENT there is no manager in charge this company is burning to the ground
New managers and new employees
Review from Customer Support Dept
What did you like most about the interview process?
It was viritual. It was very straight forward
at first i was respected when the job started but as time went on that faded away. i told the manager that i had autism and ADHD and she said that she has hired people like that before and the experience was positive but not with me
Review from Operations Dept
They listened and made false promises
They hired me for full-time, but I'm really only working four hours a day for five days if that
When people don't look at your eyes and communicate
What would you improve about your company's interview process?
The general manager just complains about the other employees they share all the employees personal information at the interview
not hiring any person who just walks through the door. actually talking and seeing if the person was a good fit would be a good start
Nothing that i would changer
Stick to their word that they tokd me in the interview
Have a less rush and more thoughtful interview
What makes you most happy at work?
Showing up getting to be the best verision of myself
A job well done and then customers appreciate
When everyone gets along make a happy work place
Not much anymore keeps me happy there, I'm constantly picked on and told I'm not doing good enough
Making kids smile and adults happy when getting checked in a clean happy smell good room
What's going wrong and how can it be improved?
everyone in town knows it is a bad place to work and if workers are not happy it is hard to be happy towards guests
There is no respect between management and employees they tell us they are constantly watching us on the camera we can't even eat our lunch in peace the camera is pointed directly at the table so they can make sure we not eating the hotel food
Discrimnation can be approved by treating all employees equally.
Review from Operations Dept
Management and owners need to actually be on the same page and communicate with employees
A new over all manager
What would you most like to see improved at your company?
The money spent on the upkeep of the building.
Flexibility in addressing employees concerns