Holiday Retirement Employee Reviews
Out of 229 Holiday Retirement employee reviews, 52% were positive. The remaining 48% were constructive reviews with the goal of helping Holiday Retirement improve their work culture. The Customer Support team, with 70% positive reviews, reports the best experience at Holiday Retirement compared to all other departments at the company. The Operations team offered the most constructive feedback, with 86% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Alllow you to make the decision
They are all about empowerment of staff! It is a priority to develop effective, yet empathetic and compassionate leaders.
That it is a team
The leadership team are friendly individuals but oblivious to everything.
They pivot on a dime around here. Always busy and they care.
What does the leadership team need to get better at?
Managing employees with fairness and kindness
Managing, prioritizing, employing staff and training correctly
Communication, training, tactfulness, empowerment, scheduling
Review from Operations Dept
Listening to employees give some money to do the things they want us to do take criticism from the employee dont lie to residents
Listening to the ground level employees. CEO is so out of touch its laughable. She's waiting for her golden parachute. Great Place to Work surveys were mandatory and participation would be tracked and if an employee refused to take it, then they were culled from the herd.
What is the best part about your compensation package?
low cost healthcare and benefits
My wage is the best part of the compensation package.
Anniversary bonus each year after two.
salary plus a nice monthly bonus
Get it after 90 days
Why do you feel undervalued and what would make you feel better about your compensation?
This is not a 40 hour a week job and you are convincing people to change their entire life. Properties are chronically understaffed and benefits used to get people to move in often don't exit. Staff the communities and pay appropriate wages
Higher oay for hours and work put into thay place
Stop prioritzing uniformity when each community has unique needs
Hire good people who work harder
Review from Operations Dept
Pay more for what they want you to do more reasonable hours. More life balance. More help specially in thekitchen
What are some of the best things about your team?
We all work together for the benefit of the residents.
Kitchen staff is amazing and hard working but front of house is a mess
Dedication, reliability and cooperation p of full time associates at the community level
We work closely together and do all we can to work toward the common goal of serving our residents.
Supportive , sharing same goal
What do your coworkers need to improve and how could you work together better?
Help people talk to people speak English
Review from Operations Dept
There is absolutely no communication in our community. We could start the improvements there.
Management has to get away from hiring people just to have a body count. They are not recruiting the best people for the important work of caring for the elderly.
workers are great and friendly
Review from Operations Dept
We good. We don’t need no improvement only the company do
What is most positive about the culture and environment at your company?
Supportive team working together for common goals
Helping seniors live better life
There is no positive environment
Review from Operations Dept
Our mission is to help older people live better and we specifically hire for people who have a desire to do just that! So our team is aligned in delivering an inhetently meaningful mission and that is something we can all feel good about.
My residents. Some coworkers and some stuff
What needs to change to make the company culture better?
Get new managers and hire better people
I could go on for hours but overall they don't listen to their ground level employees. All decisions are made up high with no regard to how it will impact community level staff.
Better response from the executive team when things are needed
All the gossip and degrading tones and comments need to stop.
Take a look at your online reviews.
What did you like most about the interview process?
Very easy and simple to do
Obtaining the position for which I applied
Over the phone pre screening
It is flexible enough to move to the offer stage very quickly for quality candidates.
Was not hard, fairly simple process.
What would you improve about your company's interview process?
Only 1 person should do interviews don't have a different one each time you go
Vet your prospective workers thoroughly.
Ask questions Lolol maybe do something
Interviewer should experience the job first hand
I was never interviewed in 2012 when I started
Review from Operations Dept
What makes you most happy at work?
Accomlish goals , work with team
Seeing all the teams I manage have the tools necessary to do their jobs well and being available to support them when needed.
Co-workers and residents for that matter
Being able to do whatever I can to make another person smile.
Doing what is actually expected of my position instead of helping other workers make up for what they are lacking.
What's going wrong and how can it be improved?
Management doesnt care to fix dining services, repairs, covid restrictions dont seem to exsist, unaware of scheduling and day to day tasks
Top heavy with management, not enough labor hours or positions at the community level
Fire management rehire and pray
Review from Operations Dept
Prices are higher than the newest building on the black. Can't sell a building with crumbling walls and 20 year old carpet at 2300 per month for a 1 bedroom when a brand new facility up the street sells the same sized unit for 1800.
having way better management !
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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