Home Instead Senior Care Outlook Employee Reviews | Comparably
Home Instead Senior Care Claimed Company
Everything we do at Home Instead Senior Care® is driven by our universal mission: To enhance the lives of aging adults and their families. read more
EMPLOYEE
PARTICIPANTS
168
TOTAL
RATINGS
2126
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Home Instead Senior Care Outlook Employee Reviews

What makes you most happy at work?

Making jokes with my clients

Friendly people and respect. Communication

When I know my clients are feeling better are doing better. It gives me a sense of accomplishment because I try and sincerely help them the best I could. The other side of the coin like if I work somewhere one or two days and there's a regular that works there they don't clean and I get stuck with

The energized sense of community with a team that is there because they love what they do!

Review from Customer Support Dept

Knowing that i get to meet amazing people and supporting them in their independence. We respect and care for so many different people with so many different experiences to share.

I gave a great boss

When I get positive feedback or compliments from my clients or supervisor

To believe in what I do.

Being of service to others.

The autonomy and responsibility I have in my job, the support I receive, and the people I work with.

Knowing that I am caring for for a client and they are happy with me

My clients that I work with

Review from Operations Dept

Being with senior clients, seeing them happy

Review from Customer Support Dept

Being able to connect with clients and help them go about their daily tasks. It makes them feel good and makes me feel good about being able to help them.

Review from Customer Support Dept

Being able to make a difference in my patients life's.

Review from Operations Dept

Being there for my client

Review from Customer Support Dept

The joy I bring to my clients

Review from Customer Support Dept

Helping seniors, connecting with them on a level where it feels like I just met or helped my long lost grandparent I never knew I had.

Review from Customer Support Dept

I get to work with wonderful people, on my own and at my own pace. I'm self-directed, while still working for a company.

Review from Customer Support Dept

Helping elderly people, & trying to make their days go as smooth as possible.

Review from Customer Support Dept

What's going wrong and how can it be improved?

The office gets paid way more for our services than we do and we do all the work! We make less than half of what they charged each client.... pathetic for sure! And they treat us like lowly trash

Replace managers and get rid of the buddy system

Willingness to pay staff fair and comparable wages.

Caregivers are not there to care for the clients. The complaints I have heard from the clientss is mindblowing.

Sending right carer to client not letting down client

The service is overcharged, the employees are underpaid, and the corporation is more concerned with getting what's theirs than with serving their clients. They fail to show up regularly when needed, but never miss a payday.

The team needs to be educated on how to work as a team that has people in it and they need leadership skills. There were about 6 people that quit after they fired me

We need more and better feedback, better pay and less critical staff.

Review from Customer Support Dept

Clients complain regularly because the management and scheduling is not reliable.

Review from Customer Support Dept

The pay needs to be improved big time

Review from Operations Dept

Just very long days and have to do a lot for the money we are paid

Review from Operations Dept

they dont give all the right up to date info

Review from Customer Support Dept

What do you like best about your company?

Flexibility of schedule

What would you most like to see improved at your company?

There aren't any Outlook reviews of Home Instead Senior Care yet.
Be the first to contribute a review.

Review Sentiment at Home Instead Senior Care

70
70%
30
30%

About Home Instead Senior Care's Outlook

C-
66/100

Where This Score Ranks Home Instead Senior Care's Outlook

BOTTOM
30%

In the Bottom 30% of 2014 similar size companies on Comparably

BOTTOM
45%

In the Bottom 45% of 108 companies in Dallas

5th

5th place versus 4 competitors rated on Comparably

Home Instead Senior Care's Outlook is scored a C- by 348 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Home Instead Senior Care's Outlook score helps to boost their overall culture score, due partly to the fact that the Admin department’s positive scores help Outlook to be one of Home Instead Senior Care's stronger culture attributes. Use the filters below to understand Home Instead Senior Care employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Experience - Over 10 Years
    +19%
  • Department - Admin
    +16%
  • Experience - Entry Level
    +12%

Rate Outlook the Lowest

  • Experience - 3 to 6 Years
    -3%
  • Ethnicity - African American/Black
    -1%
  • Department - Operations
    +2%

How Home Instead Senior Care's Outlook Score is Calculated

FILTER RATINGS BY

Results from 162 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

62
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic18%
Good42%
Neutral22%
Bad12%
Terrible6%
How do your customers perceive your company?
AnswerPercent
Yes64%
No36%
Are you typically excited about going to work each day?
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Rate your company