Home Instead Senior Care Culture | Comparably
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Home Instead Senior Care Claimed Company
Everything we do at Home Instead Senior Care® is driven by our universal mission: To enhance the lives of aging adults and their families. read more
EMPLOYEE
PARTICIPANTS
168
TOTAL
RATINGS
2126

Home Instead Senior Care Company Culture

Home Instead Senior Care Culture

This score is derived from employee ratings & reviews
2.9/5
Home Instead Senior Care's Overall Culture is rated D+

Top Rated Culture Dimensions

Home Instead Senior Care CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Jeff Huber Home Instead Senior Care's CEO
Jeff Huber
66 /100

Diversity at Home Instead Senior Care

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at Home Instead Senior Care have rated CEO Rating, Environment, and Manager as the highest categories they have scored

Women at Home Instead Senior Care

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Home Instead Senior Care have rated Environment, Work Culture, and CEO Rating as the highest categories they have scored

Home Instead Senior Care eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-7

Home Instead Senior Care employees are -7% more likely to recommend Home Instead Senior Care as a great place to work

38%Promoters
17%Passives
45%Detractors

Working at Home Instead Senior Care

Working at Home Instead Senior Care is rated below average by 168 employees, across various culture dimensions. Home Instead Senior Care employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Home Instead Senior Care’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Dallas. See below in detail how working at Home Instead Senior Care was rated by employees.

Overall Company Culture at Home Instead Senior Care

D+

Overall Company Culture at Home Instead Senior Care is rated D+

Last updated months ago

Bottom
25%

Home Instead Senior Care ranks in the Bottom 25% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 168 Employees

View Results
0
20
40
60
80
100
Admin
82
Admin82
Customer Support
68
Customer Support68
Operations
61
Operations61

Home Instead Senior Care Employee Reviews

Out of 320 Home Instead Senior Care employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Home Instead Senior Care improve their work culture.

70%
30%
Positive Reviews70%
Constructive Feedback30%

Positive Reviews From Home Instead Senior Care Employees

  • What did you like most about the interview process?
    Having lunch bought for me
  • What makes you most happy at work?
    Making jokes with my clients
  • What is most positive about the culture and environment at your company?
    Everyone is always smiling and everyone is always helping everyone else

Constructive Feedback From Home Instead Senior Care Employees

  • What does the leadership team need to get better at?
    Answering the on call phone and checking in on clients when they are told that the family in the home is disrespectful
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Listen to there caregivers more
  • Why do you feel undervalued and what would make you feel better about your compensation?
    The last three questions about benefits and all should be unavailable because it does not pertain to me

Home Instead Senior Care Company Information

Home Instead Senior Care Mission, Vision & Values

Home Instead Senior Care Mission Statement

Everything we do at Home Instead Senior Care® is driven by our universal mission: To enhance the lives of aging adults and their families.

Home Instead Senior Care Vision Statement

When our founders Paul and Lori Hogan began providing care for Paul’s grandmother to help her remain at home, they envisioned a future where all people could age with greater hope and success. We strive to make that vision a reality with every life we are privileged to touch.

Home Instead Senior Care Values

  • We treat everyone we serve with dignity and respect.
  • We maintain honesty and integrity in all we do.
  • We create a fun environment where being positive is contagious.
  • We collaborate with community partners to support senior services.
  • We create an environment of teamwork that challenges and give our employees opportunities to grow personally and professionally.
  • We recognize and celebrate overachievement.
  • We are always looking for new and innovative ways to recruit and retain both CAREGivers and clients.
  • We strive to continually improve ourselves, our company, and our service to our CAREGivers, Clients, and the community.
  • We recognize, celebrate, and leverage our differences.
  • We strive to provide person centered care where the relationsihp with our clients is far more important that the tasks we complete with them.
HeadquarterDuncanville, TX
United States of America
Websitehomeinstead.com/279

Home Instead Senior Care Competitors

Home Instead Senior Care competitors include Senior Helpers, Brightstar, Comfort Keepers, and BAYADA Home Health Care. Home Instead Senior Care ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Home Instead Senior Care compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Senior Helpers' Logo
    Senior Helpers
    3.4/5
  2. #2
    Brightstar's Logo
    Brightstar
    3.4/5
  3. #3
    Comfort Keepers' Logo
    Comfort Keepers
    3.2/5
  4. #4
    BAYADA Home Health Care's Logo
    BAYADA Home Health Care
    2.9/5
  5. #5
    Home Instead Senior Care's Logo
    Home Instead Senior Care
    2.9/5
A Day in the Life
A Day in the Life
Home Instead Senior Care employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at Home Instead Senior Care report the work pace is moderate
Work Pace
A Day in the Life
On a typical day, employees at Home Instead Senior Care have 0 meetings
Meetings
A Day in the Life
71% of Home Instead Senior Care employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Home Instead Senior Care employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of Home Instead Senior Care employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Home Instead Senior Care employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
73% of Home Instead Senior Care employees call their work environment positive
Environment

Home Instead Senior Care Employees

168 employees at Home Instead Senior Care have reviewed Home Instead Senior Care across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 168 Home Instead Senior Care employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Home Instead Senior Care are mostly dissatisfied with their total compensation at Home Instead Senior Care, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Home Instead Senior Care are generally satisfied with their team. 168 Participants grade the quality of their coworkers a D. The majority believe the meetings at Home Instead Senior Care are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Home Instead Senior Care believe the environment at Home Instead Senior Care is positive. Most Participants believe the pace of work at Home Instead Senior Care is moderate. About 70% of the employees at Home Instead Senior Care work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Home Instead Senior Care are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Home Instead Senior Care - Employee Onboarding

The prevailing opinion from employees about joining Home Instead Senior Care is that the company was somewhat prepared on their first day. Home Instead Senior Care employees concluded that their overall onboarding experience was positive. 25% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Home Instead Senior Care KPIs and OKRs

At Home Instead Senior Care 40% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Home Instead Senior Care's KPIs and OKRs is essential for its success. Out of 9 Home Instead Senior Care employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes40%
No60%
Are the KPIs/OKRs for your department clear?

Diversity & Inclusion at Home Instead Senior Care

Diverse employees at Home Instead Senior Care score the company 67/100 across various culture categories, placing Home Instead Senior Care in the Bottom 30% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Home Instead Senior Care across various culture dimensions.

Ranked Culture the Highest

Women 67/100
Department - Customer Support
Men N/A/100
Diverse Employees 59/100
Department - Customer Support

Ranked Culture the Lowest

Women 60/100
Tenure - Less Than 1 Year
Men N/A/100
Diverse Employees N/A/100

Home Instead Senior Care PTO

Home Instead Senior Care's PTO and Vacation policy typically gives 0-10 days off a year. Home Instead Senior Care's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals25%
401k Contribution75%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo17%
$1500 - $2500/mo0%
$1000 -$1500/mo16%
$500 -$1000/mo0%
Less than $500/mo67%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Home Instead Senior Care Careers

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Frequently Asked Questions regarding Home Instead Senior Care

Who is the CEO of Home Instead Senior Care?

Home Instead Senior Care CEO is Jeff Huber, their score by employees is 66

What is Home Instead Senior Care eNPS?

The eNPS for Home Instead Senior Care is -7

Who are Home Instead Senior Care competitors?

Home Instead Senior Care main competitors are Senior Helpers, Brightstar, Comfort Keepers, BAYADA Home Health Care

Who is Home Instead Senior Care leadership?

are part of Home Instead Senior Care leadership, Jeff Huber is the CEO

Does Home Instead Senior Care allow employees to work from home?

44% of the employees of Home Instead Senior Care report that they work fully remote

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