Huddle House Employee Reviews
Out of 323 Huddle House employee reviews, 54% were positive. The remaining 46% were constructive reviews with the goal of helping Huddle House improve their work culture. The Operations team, with 61% positive reviews, reports the best experience at Huddle House compared to all other departments at the company. The Sales team offered the most constructive feedback, with 58% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Handling their employess and not cursing or belittling
Resources, return calls and actions on management
New manager the one they have now is not a leader
This store needs a new manger.
The gm at our store in Hamilton Alabama cheats people out of hrs on there check. Criticizes us employees publicly on huddle squad a chat on Facebook Messenger embarrasses us. And nobody even checks her out or the situation out.it rains inside the store when it rains also
Why do you feel undervalued and what would make you feel better about your compensation?
If they gave more opportunities to grow in that company.
To be paid fairly and treated equally
Being new as the shift mgr. and treated like a dish washer with my level of knowledge and qualifications. Also due to my race being white.
Review from Customer Support Dept
No compensation and no benefits
Upper level management gets high dollar paychecks when the real stars of the franchise are general managers and employees who work in stores.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
They need a whole new crew
Team work needs to be in place
This restaurant needs a fresh new start with employees. Alot of stealing and doing as they please is taking place.
Review from Customer Support Dept
Manipulative general manager interferance is several of these stores problems.
Training, reading tickets thoroughly. All around everything. I've managed 5 syar restaurants I've worked b.o.h at joints that turn 100000 dollars a night this is ridiculous
What needs to change to make the company culture better?
At the employees were put first more than. How the manager feels that we should feel the certain way
Everything it is terrible and needs to be rebirthed completely
Management and not showing favorites and making everyone follow the policys
Everyone should have the same opportunities as everyone else
MANAGEMENT!!!! PERIOD employees are more important than management and we don't need to hear that from our "store manager"
What would you improve about your company's interview process?
More in depth more effort from management
Better communication between employees there
Easy not real informative at all
Skills experience and qualifications, pay adjusted accordingly to those things
for the manager to know what the person abilities are an where they would fix in best at
Review from Product Dept
What's going wrong and how can it be improved?
There's no manager and the staff runs this restaurant. Stealing and closing doors when they want to.
Review from Customer Support Dept
I get treated different than everyone else. On the verge of discrimination.
WE NEED NEW MANAGEMENT!!!!! PLEASE!!!!
Cooks do not care about quality of food. Staff overwhelmed therefore don't work as hard and are stressed. Managers lack focus and urgency.
Better management and better skilled employees hired.
Review from Operations Dept
What would you most like to see improved at your company?
the management working together to build sales and positive staff