ID.me – On Customer service and actually responding to concerns/complaints. Not just a automated response with no follow up! Your system is being used for fraud and ID.me does not seem to be concerned at all when someone brings this to their attention. | Comparably

ID.me – On Customer service and actually responding to concerns/complaints. Not just a automated response with no follow up! Your system is being used for fraud and ID.me does not seem to be concerned at all when someone brings this to their attention.

ID.me Claimed Company
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more
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On Customer service and actually responding to concerns/complaints. Not just a automated response with no follow up! Your system is being used for fraud and ID.me does not seem to be concerned at all when someone brings this to their attention.

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