IHOP Outlook Employee Reviews | Comparably
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EMPLOYEE
PARTICIPANTS
1949
TOTAL
RATINGS
17460

IHOP Outlook Employee Reviews

What makes you most happy at work?

Love making the food for the customers

Make sure. Customer are good taking care of

Me come to work and being part of a team and making sure the customers satisfied and happy

making people smile and giving people the greatest of service

My customers make me happy to see they got good and saticfied and letting me know its the best service they get there

Interacting with guests and coworkers

Doing a good job being a leader and helping to run a smooth shift

Going home after a long shift

Pleasing customers and getting their positive feedback. Not having my job threatend

My customers make me the happiest. i love serving

Employees customers food manager employment

Review from Admin Dept

Interacting with a variety of people

Review from Operations Dept

The environment im in at work

Customer interaction validation I feel like my customers are my friends and we connect in a very personal way

My customers make me the most happy.

Review from Sales Dept

My regulars, and great tips..

When customers are happy and satisfied.

The money and the experience

Nice coworkers being there with me

Review from Customer Success Dept

I enjoy servicing and making the customers happy.

What's going wrong and how can it be improved?

No communication with management. No compensation for hard work.

Management needs to get in and do something and hire people that do their job correctly and not take advantage of company time

Profession the hospitality of that location needs a lot of improvement as in directors, showing people how to speak with others without having their personal relationships involved into

Not organized slow and not friendly

Review from Customer Success Dept

There's a lot of people on hard drugs especially the cook Tyrone and they pin it on me.

Discrimination better training different management

Some lazy servers, assistant manager yelling and cursing on the phone.

New management cleanliness of the kitchen getting rid of cockroaches

Sandra, Deb, and Dom always harrass those who don't fit their beliefs. Dom has touched other females, Sandra and Deb have asked if my fiance has a fiance and told me he isn't a trans male if he does. They randomly bring him up and ask inappropriate questions.

Steady employees people are not wanting to work anymore

New Management needs to be attained

Review from Customer Success Dept

Lack of ordering products due to numbers being desirable. Out of things like french toast, crepes and even eggs consitently

Depends on the day and the server. The store has roaches, and the cleanliness is poor. I have tables who love me, but they have walked out because of the cleanliness of the store

If our management would actually take time out to listen to our concerns or what is happening and actually do something about it. We would all have success

Be attentive and solve one problem at a time

Managers being nasty and touching on other employees and stealing

my manager is terrible to everyone

The restaurant needs new and more staff

Our management is horrible, and I have been securely harassed by multiple cooks at my time at ihop, and have been brushed off and told not to worry about it. I have been screamed at by our GM and owner under unacceptable circumstances.

Review from Customer Support Dept

Our best cooks quit because management is that bad right now and they're promoting dishwashers to cooks and the food is coming out of the kitchen at a snails pace and I've had multiple tables walk out multiple tables not tempt me at all because their food took forever or was wrong and none of which

Review from Sales Dept

What do you like best about your company?

We get a paid vacation

I like my boss s

Love most of the employees

Review from Operations Dept

My gm is one of the best I've ever worked for.

Review from Operations Dept

What would you most like to see improved at your company?

Team and team work. We can be a good team

I would like the money

Team work and better management

Review Sentiment at IHOP

59
59%
41
41%

About IHOP's Outlook

D-
53/100

Where This Score Ranks IHOP's Outlook

BOTTOM
10%

In the Bottom 10% of 1226 similar size companies on Comparably

BOTTOM
15%

In the Bottom 15% of 341 companies in Los Angeles

6th

6th place versus 5 competitors rated on Comparably

IHOP's Outlook is scored a D- by 3243 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” IHOP's Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to IHOP's overall culture sentiment. Use the filters below to understand IHOP employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a day ago.

Rate Outlook the Highest

  • Tenure - Over 10 Years
    +45%
  • Tenure - 5 to 10 Years
    +26%
  • Department - Design
    +25%

Rate Outlook the Lowest

  • Department - Customer Success
    -20%
  • Gender - Non-Binary
    -12%
  • Department - Marketing
    -7%

How IHOP's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1877 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

50
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic21%
Good27%
Neutral30%
Bad13%
Terrible9%
How do your customers perceive your company?
AnswerPercent
Yes45%
No55%
Are you typically excited about going to work each day?
×
Rate your company