

Diverse employees at Intercontinental Hotels & Resorts have rated Manager, Leadership, and CEO Rating as the highest categories they have scored
Women at Intercontinental Hotels & Resorts have rated Manager, Leadership, and Work Culture as the highest categories they have scored
Intercontinental Hotels & Resorts employees are -10% more likely to recommend Intercontinental Hotels & Resorts as a great place to work
| 40% | Promoters |
|---|---|
| 10% | Passives |
| 50% | Detractors |
Working at Intercontinental Hotels & Resorts is rated below average by 17 employees, across various culture dimensions. Intercontinental Hotels & Resorts employees rate Office Culture highest among all categories, and think that Team and Meetings have the most room for improvement, putting Intercontinental Hotels & Resorts’s culture in the Bottom 35% compared to similar sized companies on Comparably. See below in detail how working at Intercontinental Hotels & Resorts was rated by employees.
Overall Company Culture at Intercontinental Hotels & Resorts is rated C-
Last updated months ago
Intercontinental Hotels & Resorts ranks in the Bottom 35% of other companies on Comparably with for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 16 Intercontinental Hotels & Resorts employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping Intercontinental Hotels & Resorts improve their work culture.
| Positive Reviews | 86% |
|---|---|
| Constructive Feedback | 14% |
What do you like best about the leadership team?They genuinely care about the growth of those they employ.
What is the best part about your compensation package?I dont have to pay for insurance and I'm still covered.
What are some of the best things about your team?For the most part everyone gets along. They are more like friends than they are coworkers.
Why do you feel undervalued and what would make you feel better about your compensation?They promised to pay extra when employee work on public holidays, but actually they don't
Why do you feel undervalued and what would make you feel better about your compensation?SLCRO IHG paid very little, especially compared to similar positions in thee market. However, that doesn't matter as IHG executives decided to shut the center down.
Our commitment to Responsible Business is being activated around the world.
Vision is driven by a perpetual thirst for inspiration. In these stories you’ll discover how three pioneers bring bold new experiences to the world, building on their knowledge to reimagine what the future might hold. Whether it’s elevating familiar cuisines to refined heights or redefining the possibilities of air travel, vision is about the continuous quest for improvement, rooted in that which is already exceptional.
| Headquarter | United States of America |
|---|---|
| Website | ihg.co/ICWebsiteLI |
17 employees at Intercontinental Hotels & Resorts have reviewed Intercontinental Hotels & Resorts across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 17 Intercontinental Hotels & Resorts employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Intercontinental Hotels & Resorts are mostly dissatisfied with their total compensation at Intercontinental Hotels & Resorts, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Intercontinental Hotels & Resorts are mostly dissatisfied with their team. 17 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Intercontinental Hotels & Resorts are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Intercontinental Hotels & Resorts believe the environment at Intercontinental Hotels & Resorts is negative. Most Participants believe the pace of work at Intercontinental Hotels & Resorts is a bit slow. About 80% of the employees at Intercontinental Hotels & Resorts work 8 hours or less.
Overall, the employees at Intercontinental Hotels & Resorts are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Intercontinental Hotels & Resorts is that the company was very prepared on their first day. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Intercontinental Hotels & Resorts 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Intercontinental Hotels & Resorts' KPIs and OKRs is essential for its success. Out of 2 Intercontinental Hotels & Resorts employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
The Intercontinental Hotels & Resorts Executive Team is rated a “C-”
Alvaro Diago COO Latin America and Caribbean
Alvaro Diago serves as the COO Latin America and Caribbean of Intercontinental Hotels & Resorts.
Peter Clarke Regional Director of Operations Midwest / Canada
Peter Clarke serves as the Regional Director of Operations Midwest / Canada of InterContinental Hotels & Resorts. Peter... read more
Heidi Yates-Akbaba Director of Finance, Accounting and Business Support
Heidi Yates-Akbaba serves as the Director of Finance, Accounting and Business Support of InterContinental Hotels &... read more
Matthew Ruder Executive Stewarding Manager
Matthew Ruder serves as the Executive Stewarding Manager of InterContinental Hotels & Resorts. Matthew started at... read more
Ernie Arias Director Of Sales Marketing
Ernie Arias serves as the Director Of Sales Marketing of Intercontinental Hotels & Resorts.
How much do people at Intercontinental Hotels & Resorts get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Intercontinental Hotels & Resorts is $87,621, or $42 per hour, while the estimated median salary is $106,160, or $51 per hour.
At Intercontinental Hotels & Resorts, the highest paid job is a Sales Manager at $115,588 annually and the lowest is a Bookkeeper at $43,031 annually. Average Intercontinental Hotels & Resorts salaries by department include: Finance at $74,073, Business Development at $102,050, HR at $91,795, and Marketing at $78,710. Half of Intercontinental Hotels & Resorts salaries are above $106,160.
5 employees at Intercontinental Hotels & Resorts rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 17 ratings) while 5 employees at Intercontinental Hotels & Resorts rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
17th Percentile $83k | $83k | 17th Percentile |
33rd Percentile $104k | $104k | 33rd Percentile |
50th Percentile $168k | $168k | 50th Percentile |
67th Percentile $255k | $255k | 67th Percentile |
83rd Percentile $272k | $272k | 83rd Percentile |
100th Percentile $349k | $349k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Intercontinental Hotels & Resorts score the company 52/100 across various culture categories, placing Intercontinental Hotels & Resorts in the Bottom 10% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Intercontinental Hotels & Resorts across various culture dimensions.
Intercontinental Hotels & Resorts' PTO and Vacation policy typically gives 20-30 days off a year. Intercontinental Hotels & Resorts' benefits and PTO Package averages to represent a less than $500 cash value per month.

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Candidates By Department
Finance | 100% |
|---|
Candidates By Location
Houston | 100% |
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What is Intercontinental Hotels & Resorts eNPS?
The eNPS for Intercontinental Hotels & Resorts is -10
What is the salary for Customer Service Manager in Intercontinental Hotels & Resorts?
Customer Service Manager average salary in the US is 71k
What are the salaries in the Business Development in Intercontinental Hotels & Resorts?
The average salaries for Business Development in Intercontinental Hotels & Resorts is 102k