Intermountain Healthcare Claimed Company
Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services.
With more than 68,000 caregivers on a mission to help people live the healthiest lives possible, Intermountain is committed to improving community health, and is widely recognized as a leader in transforming healthcare. We strive to be a model health system by taking full clinical and financial accountability for the health of more people, partnering to proactively keep people well, and coordinating and providing the best possible care. read more
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They sell you on all of the good you can do and you really want to believe it, over time it becomes clear there is a significant difference between the marketing and actual work. Over a decade I have seen great people get fired for no reason, to reduce cost while exec's get multi-million $ bonuses.
What are some of the best things about your team?
The people who actually do the work care about the patients and the work they do. Your co-workers are like family, unfortunately administration keep looking for way to make jobs difficult "increase the pain" until enough people leave instead of doing a layoff. Team members always try to help.
What does the leadership team need to get better at?
They only focus on maximizing margin under the guise of lowering cost, but they are not lowing price for patients. They are focused on portfolio management of new startup ventures and they have forgotten the core focus is patient care. They spin every answer to make it sound nice but hide truth.
Why do you feel undervalued and what would make you feel better about your compensation?
The HR group claims they paid in the middle of road for comparable jobs but the surveys they review are provided by mostly of internal employees so the results are skewed and if you look at outside organizations they pay significantly more. The pension is based on FV at retirement not today's $$.
What needs to change to make the company culture better?
Administration needs to stop lying to the staff about what they are really trying to accomplish. They have outsourced work to other countries and put patient information at risk. The CEO has had to increase his personal security because of his is so paranoid. No previous CEO needed to do this.
What did you like most about the interview process?
less than 2% of applicants are accepted, it takes a really long time to get any answers and you are told several different answers to the same question. They also fail to follow through on promises or commitments stating things have changed and we cannot provide x or y even though it was contracted
What's going wrong and how can it be improved?
The executive team needs to be changed and the focus needs to go back to patient care and quality care and not trying to make more money through new venture investing. The CEO was fired from his last job for trying to do the same thing, if there is so much extra money to risk why not improve care?
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