IntouchCX KPIs and OKRs | Comparably
IntouchCX Claimed Company
We are IntouchCX. Where innovation meets industry. Where passion meets purpose. Where scale meets soul. read more
EMPLOYEE
PARTICIPANTS
454
TOTAL
RATINGS
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IntouchCX KPIs and OKRs

At IntouchCX 82% of employees think their department KPIs and OKRs are clear. Employees’ understanding of IntouchCX's KPIs and OKRs is essential for its success. Out of 67 IntouchCX employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 62 have said yes.

AnswerPercent
Yes93%
No7%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes82%
No18%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at IntouchCX is responsible for ensuring his subordinates accomplish objectives using key performance indicators. IntouchCX employees shared they generally receive helpful feedback once a month or every week, while 43% of IntouchCX employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes43%
No57%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week37%
Once a month57%
Once a quarter6%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
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