Provide America's taxpayers top quality service by helping them understand and meet their tax responsibilities and enforce the law with integrity and fairness to all. This mission statement describes our role and the public’s expectation about how we should perform that role. In the United States, the Congress passes tax laws and requires taxpayers to comply. The taxpayer’s role is to understand and meet his or her tax obligations. The IRS role is to help the large majority of compliant taxpayers with the tax law, while ensuring that the minority who are unwilling to comply pay their fair share. read more

EMPLOYEE PARTICIPANTS: 82

TOTAL RATINGS: 807

CEO: John Koskinen

IRS Customer Service Manager Salaries in Atlanta

The average IRS Customer Service Manager in Atlanta earns an estimated $75,838 annually, which includes an estimated base salary of $68,052 with a $7,786 bonus. IRS' Customer Service Manager compensation is $5,544 more than the US average for a Customer Service Manager. Customer Service Manager salaries at IRS in Atlanta can range from $33,000 - $112,000.

In Atlanta, The Customer Support Department at IRS earns $11,818 more on average than the Admin Department.

Last updated a year ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$75,838

Average Compensation

$68,052: avg. base

$7,786: avg. bonus

Customer Service Manager Salaries at IRS

In Atlanta, Customer Service Managers earn $81 more than Customer Service Managers.

Customer Service Manager

$76k*

Technical Support

$45k*

CS Rep

$43k

* estimated salary

Compensation at IRS by Department

In Atlanta, The Customer Support Department averages $11,818 more than the Admin Department, and $11,708 less than the IT Department

$64,989 Avg. total comp.

+$12k

Customer Support

$53,281 Avg. total comp.

Admin

$41,463 Avg. total comp.

-$12k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to IRS reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to IRS reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at IRS Rate Their Compensation

The majority of Customer Service Managers at IRS believe they're not compensated fairly. 100% of Customer Service Managers at IRS say they receive annual bonuses, and the vast majority (84%) are satisfied with their benefits. See more compensation ratings at IRS

Do you believe you're paid fairly?

46% Yes

Does your company give annual bonuses?

100% Yes

100

Are you satisfied with your Benefits?

84% Yes

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Customer Service Manager Salaries at Similar Size Companies in Atlanta

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