IRS Customer Service Manager Salary | Comparably
Provide America's taxpayers top quality service by helping them understand and meet their tax responsibilities and enforce the law with integrity and fairness to all. This mission statement describes our role and the public’s expectation about how we should perform that role. In the United States, the Congress passes tax laws and requires taxpayers to comply. The taxpayer’s role is to understand and meet his or her tax obligations. The IRS role is to help the large majority of compliant taxpayers with the tax law, while ensuring that the minority who are unwilling to comply pay their fair share. read more
EMPLOYEE
PARTICIPANTS
82
TOTAL
RATINGS
807

IRS Customer Service Manager Salary

The average IRS Customer Service Manager earns an estimated $91,003 annually, which includes an estimated base salary of $79,844 with a $11,159 bonus. IRS' Customer Service Manager compensation is $20,709 more than the US average for a Customer Service Manager. Customer Service Manager salaries at IRS can range from $32,000 - $200,000.

The Customer Support Department at IRS earns $11,192 more on average than the Admin Department.

Last updated a year ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$91,003
Average Compensation
$79,844
avg. base
$11,159
avg. bonus

Customer Service Manager Salaries at IRS

Customer Service Managers earn $2,858 more than Customer Service Managers.

Customer Service Manager
$88k*
Technical Support
$67k*
$43k
* estimated salary

Compensation at IRS by Department

The Customer Support Department averages $11,192 more than the Admin Department, and $22,122 less than the Finance Department

Finance
$92,219 Avg. total comp.
+$22k
Customer Support
$70,097 Avg. total comp.
Admin
$58,905 Avg. total comp.
-$11k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to IRS reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to IRS reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at IRS Rate Their Compensation

The majority of Customer Service Managers at IRS believe they're not compensated fairly. 100% of Customer Service Managers at IRS say they receive annual bonuses, and the vast majority (84%) are satisfied with their benefits. See more compensation ratings at IRS

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