Ivalua Customer Success Department Employee Reviews | Comparably
Ivalua Claimed Company
Ivalua is a leading provider of cloud-based, Spend Management software powered by AI agents. Our unified Source-to-Pay platform enables businesses to better manage all categories of spend and all suppliers, increasing profitability, improving sustainability, lowering risk and boosting employee productivity. We are trusted by hundreds of the world’s most admired brands and recognized as a leader by Gartner and other analysts. read more
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EMPLOYEE
PARTICIPANTS
615
TOTAL
RATINGS
17648

Ivalua Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They set a strong vision for the organization and make sure everyone understands how their work contributes to our goals.

Review from Customer Success Dept

They are down to earth and very accessible, ready to play padel, tennis, chess, football etc.

Review from Customer Success Dept

The objectives are clear, the management is really flexible and leaves you a lot of independence.

Review from Customer Success Dept

Being able to care about me as a person and trusting me to do my job, while also verifying that I am doing my job well makes me feel that I am respected as a person.

Review from Customer Success Dept

I like that they appear to be assessible.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Ivalua yet.
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What is the best part about your compensation package?

Compensation Reviews

Good salary and amazing office.

Review from Customer Success Dept

Health Insurance is amazing and I appreciate the 4% match on 401k

Review from Customer Success Dept

Salary & car allowance. That's it. Do better

Review from Customer Success Dept

The fixed part of my salary

Review from Customer Success Dept

The salary and the fact that the objectives are achievable

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I really enjoy the work I do and the impact I’m making, but I’ve noticed that my compensation seems lower than what’s typical for similar roles in t

Review from Customer Success Dept

I have been with the company a long time and my salary increases have not kept up with inflation.

Review from Customer Success Dept

The way our compensation is increased isn't exactly link to our skill. It is more a case of if we are the best of our team or not, as our salary increase is to share between our team, and not for example our department.

Review from Customer Success Dept

Inflation has gone up significantly in the last few years and I haven't received a salary increase to match (or exceed) the inflation. So each year I'm getting paid less (rather than more) for doing the same (and more) work.

Review from Customer Success Dept

I've been with Ivalua for 6 years and my pay has increased 20% in that time period. I did get a promotion to a new position, so it is not due to me stagnating in a role. I know that if I went to another company I would be paid more. I pay increase would make me feel better about my compensation.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

What I like most about my team is the positive culture — we respect each other’s ideas, value open commun

Review from Customer Success Dept

Very friendly and welcoming. Everyone gets along and love to work together as a team.

Review from Customer Success Dept

I get a large variety of viewpoints, especially because I work with a lot of people from India. It gives me different perspectives for things that I appreicate

Review from Customer Success Dept

I like how open they all are. When they are happy or frustrated it is always well communicated.

Review from Customer Success Dept

They are always ready to help

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

People genuinely support one another, share ideas freely, and work together toward common goals. It’s a place where teamwork a

Review from Customer Success Dept

The most positive is the people. I really like the accessibility of the executive staff. I love the learning and everyone's willingness to share their knowledge.

Review from Customer Success Dept

collaboration, communication, integrity, help, together

Review from Customer Success Dept

A lot of events, animation, and lunches together. Everybody is nice and friendly and they push you to meet and talk to your colleagues and understand their work.

Review from Customer Success Dept

The company is very inclusive and for the most part, people are there to help you

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

People genuinely support one another, share ideas freely, and work together toward common goals. It’s a place where teamwork and open c

Review from Customer Success Dept

When I am successful at getting things done and I'm not mired down with processes and procedures that change monthly.

Review from Customer Success Dept

The product, the people and the office.

Review from Customer Success Dept

I love working with big clients while also having a supportive team to help me learn. It makes me feel like my work is important here

Review from Customer Success Dept

My colleagues, the facilities, the potential sport that I do during lunch

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

Depends of the day. We can have very stressful periods. But generally I would not say I'm "excited"

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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