Ivalua Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
It has been amazing, I have learnt a lot and Ivalua trusted me fully since day 1
Review from Customer Success Dept
Review from Customer Success Dept
What do you like best about the leadership team?
They set a strong vision for the organization and make sure everyone understands how their work contributes to our goals.
Review from Customer Success Dept
I like that they appear to be assessible.
Review from Customer Success Dept
They are down to earth and very accessible, ready to play padel, tennis, chess, football etc.
Review from Customer Success Dept
The objectives are clear, the management is really flexible and leaves you a lot of independence.
Review from Customer Success Dept
Being able to care about me as a person and trusting me to do my job, while also verifying that I am doing my job well makes me feel that I am respected as a person.
Review from Customer Success Dept
What does the leadership team need to get better at?
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What is the best part about your compensation package?
The salary and the fact that the objectives are achievable
Review from Customer Success Dept
Good salary and amazing office.
Review from Customer Success Dept
Health Insurance is amazing and I appreciate the 4% match on 401k
Review from Customer Success Dept
Salary & car allowance. That's it. Do better
Review from Customer Success Dept
The fixed part of my salary
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I really enjoy the work I do and the impact I’m making, but I’ve noticed that my compensation seems lower than what’s typical for similar roles in t
Review from Customer Success Dept
I have been with the company a long time and my salary increases have not kept up with inflation.
Review from Customer Success Dept
The way our compensation is increased isn't exactly link to our skill. It is more a case of if we are the best of our team or not, as our salary increase is to share between our team, and not for example our department.
Review from Customer Success Dept
Inflation has gone up significantly in the last few years and I haven't received a salary increase to match (or exceed) the inflation. So each year I'm getting paid less (rather than more) for doing the same (and more) work.
Review from Customer Success Dept
I've been with Ivalua for 6 years and my pay has increased 20% in that time period. I did get a promotion to a new position, so it is not due to me stagnating in a role. I know that if I went to another company I would be paid more. I pay increase would make me feel better about my compensation.
Review from Customer Success Dept
What are some of the best things about your team?
What I like most about my team is the positive culture — we respect each other’s ideas, value open commun
Review from Customer Success Dept
I like how open they all are. When they are happy or frustrated it is always well communicated.
Review from Customer Success Dept
They are always ready to help
Review from Customer Success Dept
Very friendly and welcoming. Everyone gets along and love to work together as a team.
Review from Customer Success Dept
I get a large variety of viewpoints, especially because I work with a lot of people from India. It gives me different perspectives for things that I appreicate
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
People genuinely support one another, share ideas freely, and work together toward common goals. It’s a place where teamwork a
Review from Customer Success Dept
The most positive is the people. I really like the accessibility of the executive staff. I love the learning and everyone's willingness to share their knowledge.
Review from Customer Success Dept
collaboration, communication, integrity, help, together
Review from Customer Success Dept
The company is very inclusive and for the most part, people are there to help you
Review from Customer Success Dept
A lot of events, animation, and lunches together. Everybody is nice and friendly and they push you to meet and talk to your colleagues and understand their work.
Review from Customer Success Dept
What needs to change to make the company culture better?
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
People genuinely support one another, share ideas freely, and work together toward common goals. It’s a place where teamwork and open c
Review from Customer Success Dept
When I am successful at getting things done and I'm not mired down with processes and procedures that change monthly.
Review from Customer Success Dept
My colleagues, the facilities, the potential sport that I do during lunch
Review from Customer Success Dept
The product, the people and the office.
Review from Customer Success Dept
I love working with big clients while also having a supportive team to help me learn. It makes me feel like my work is important here
Review from Customer Success Dept
What's going wrong and how can it be improved?
Depends of the day. We can have very stressful periods. But generally I would not say I'm "excited"
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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