J. C. Penney – Customer service is awful. The customer is always wrong | Comparably
J. C. Penney Claimed Company
Our mission is to ensure every customer's shopping experience is worth her time, money and effort. read more
EMPLOYEE
PARTICIPANTS
490
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RATINGS
5683
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Customer service is awful. The customer is always wrong

What is most positive about the culture and environment at your company?

Sometimes people bring their service dogs in the store

What did you like most about the interview process?

It was quick and I got hired that day

What does the leadership team need to get better at?

Treating employees like people and not talking about them behind their backs

Why do you feel undervalued and what would make you feel better about your compensation?

I’m working for just a bit more than minimum wage. They keep me at 39 hours

What do your coworkers need to improve and how could you work together better?

If we were paid fairly we would all be in better moods and would work harder

Other Employee Reviews for J. C. Penney

Why do you feel undervalued and what would make you feel better about your compensation?
What is most positive about the culture and environment at your company?

Everyone is accountable

Environment review from Admin Dept
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