JUUL Culture | Comparably
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JUUL Claimed Company
JUUL is an online store selling vaporizers and various fillings for healthier smoking. read more
EMPLOYEE
PARTICIPANTS
40
TOTAL
RATINGS
325

JUUL Company Culture

JUUL Culture

This score is derived from employee ratings & reviews
3.4/5
JUUL's Overall Culture is rated C+

Top Rated Culture Dimensions

JUUL CEO

Top 50%Top 50% of Similar Size Companies on Comparably
K.C. Crosthwaite JUUL's CEO
K.C. Crosthwaite
68 /100

Diversity at JUUL

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at JUUL have rated Team, Perks And Benefits, and Happiness as the highest categories they have scored

Women at JUUL

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at JUUL have rated Executive Team, Retention, and Work Culture as the highest categories they have scored

JUUL eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-15

JUUL employees are -15% more likely to recommend JUUL as a great place to work

31%Promoters
23%Passives
46%Detractors

Working at JUUL

Working at JUUL is rated average by 40 employees, across various culture dimensions. JUUL employees are most satisfied about Compensation, Perks And Benefits, and Happiness categories, putting JUUL’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in San Francisco. See below in detail how working at JUUL was rated by employees.

Overall Company Culture at JUUL

C+

Overall Company Culture at JUUL is rated C+

Last updated months ago

Top
50%

JUUL ranks in the Top 50% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

JUUL Employee Reviews

Out of 26 JUUL employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping JUUL improve their work culture.

60%
40%
Positive Reviews60%
Constructive Feedback40%

Positive Reviews From JUUL Employees

  • What did you like most about the interview process?
    The recruiters reached out to me regarding another position that I qualified for, and accepter in the end, so they really did care/look for opportunities
  • What makes you most happy at work?
    My coworkers and the work that I do
  • What do you like best about the leadership team?
    They value employees enough to at least compensate them well

Constructive Feedback From JUUL Employees

  • What needs to change to make the company culture better?
    Leadership needs to promote and actually support better work/life balance or employee burnout will continue
  • What needs to change to make the company culture better?
    Placing ownership into the hands of people who know data and deserve it.
  • What's going wrong and how can it be improved?
    The customer service is non existent. Everything about that team is hidden.

JUUL Company Information

JUUL Company Overview

JUUL is an online store selling vaporizers and various fillings for healthier smoking.

JUUL Mission, Vision & Values

JUUL Mission Statement

Improve The Lives Of The World's One Billion Adult Smokers By Eliminating Cigarettes.

JUUL Values

  • Mission First
  • Think Big
  • Deliver Quality
  • Debate & Commit
  • Go
  • Own It
  • Give Back
HeadquarterSan Francisco, CA
United States of America
Websitewww.juulvapor.com/
Company StatusPrivate

JUUL Employees

40 employees at JUUL have reviewed JUUL across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 40 JUUL employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at JUUL are pleased with their total compensation at JUUL, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at JUUL are pleased with their team. 40 Participants grade the quality of their coworkers a B. The majority believe the meetings at JUUL are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at JUUL believe the environment at JUUL is positive. Most Participants believe the pace of work at JUUL is extremely fast. About 50% of the employees at JUUL work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.

Overall, the employees at JUUL are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining JUUL - Employee Onboarding

The prevailing opinion from employees about joining JUUL is that the company was somewhat prepared on their first day. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

JUUL KPIs and OKRs

Employees’ understanding of JUUL's KPIs and OKRs is essential for its success. Out of 2 JUUL employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

JUUL Salaries

How much does JUUL pay?

How much do people at JUUL get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at JUUL is $135,434, or $65 per hour, while the estimated median salary is $138,390, or $66 per hour.

At JUUL, the highest paid job is a Corporate Counsel at $219,212 annually and the lowest is a Receptionist at $48,250 annually. Average JUUL salaries by department include: Admin at $55,039, Operations at $104,903, HR at $114,658, and Legal at $176,641. Half of JUUL salaries are above $138,390.

15 employees at JUUL rank their Compensation in the Top 15% of similar sized companies in the US (based on 45 ratings) while 15 employees at JUUL rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 16 ratings).

Salaries contributed from JUUL employees include job titles like Senior Marketing Manager, Director of Operations, Director of Finance, and Sales Rep. Comparably data has a total of 0 salary records from JUUL employees.

Last updated months ago.

1st Percentile
$77k
$77k1st Percentile
17th Percentile
$108k
$108k17th Percentile
33rd Percentile
$138k
$138k33rd Percentile
50th Percentile
$184k
$184k50th Percentile
67th Percentile
$219k
$219k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$276k
$276k100th Percentile
$135,434*
Average Compensation
$138,390*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

JUUL Salaries by Department

Explore JUUL Salaries

Diversity & Inclusion at JUUL

Diverse employees at JUUL score the company 68/100 across various culture categories, placing JUUL in the Top 50% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at JUUL across various culture dimensions.

Ranked Culture the Highest

Women 66/100
Tenure - Less Than 1 Year
Men 100/100
Tenure - Less Than 1 Year
Diverse Employees 85/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

JUUL Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

JUUL PTO

JUUL's PTO and Vacation policy typically gives 15-20 days off a year. JUUL's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

JUUL Careers

JUUL Jobs

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H1B Visa

In 2019, JUUL applied for 27 H1B visas. Of the work permits applied for, 96% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at JUUL unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

27
Total Applied
  • 96% Granted (26 out of 27)
  • 0% Denied ( out of 27)
  • 4% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 27)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 27)

This data was calculated using publicly sourced data from OFLC Performance Data

Let JUUL Know You Want To Work There

Frequently Asked Questions regarding JUUL

Who is the CEO of JUUL?

JUUL CEO is K.C. Crosthwaite, their score by employees is 68

What is JUUL eNPS?

The eNPS for JUUL is -15

What is the salary for Sales Engineer in JUUL?

Sales Engineer average salary in the US is 157k

What are the salaries in the Product in JUUL?

The average salaries for Product in JUUL is 153k

What are the benefits at JUUL?

JUUL perks and benefits are Health Insurance & PTO / Vacation Policy

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