-37
eNPS Score
Q&A With Kirkland's Employees
Kirkland's is not only a great place to shop—it's a great place to work. We pride ourselves on our unique and affordable products, but also on our energetic employees who love the business—that’s you! Visit Kirkland’s Distribution Center in Jackson, TN and you’ll see: the work environment is lively and fast-paced. We’re always moving forward, but we know how to stop and smell the sachets.
How employees describe working at Kirkland's
My manager of the store is amazing. She always tries her best but keeps it human. She doesnt use that corporate lingo and keeps it real. She is an amazing manager and person. Our dm is not in reality.
Management is terrible throughout the ENTIRE company, understaffed, employees who have worked here for years and contributed a lot were let go, managers never do as much as the SRs
We work together, we see the bigger picture.
Review from Sales Dept
The company does not understand customer service. When ordering a label gets created but the item does not ship. When you call customer service tells me ill have to wait 15 business days not strait days before the reship. But they never shipped. You have my money for 16 days and still no item. wow!
Treat customers woth respect rahter than be condescending
What it's like to work at Kirkland's
- Kirkland's employees generally work 8.4 hrs a day
- Employees at Kirkland's report the work pace is moderate
- 72% of Kirkland's employees look forward to interacting with their team every day
- Kirkland's employees typically get valuable feedback on how to improve at work Every Week
- 51% of Kirkland's employees call their work environment negative
Q&A With Kirkland's Employees
IDX: 25 TOT: 48
How's career growth and advancement at Kirkland's?
67% of the same employees also feel like Kirkland's is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Kirkland's.
What do employees at Kirkland's think about their benefits?
31% of Kirkland's employees say they are satisfied with their benefits. The majority of employees also get 0-10 days of paid vacation.
Curious about what work's like at Kirkland's?
Anonymously Ask Kirkland's Employees Any Question
Should I work at Kirkland's?
24% of Kirkland's employees would encourage their friends to become coworkers, whereas 15% are neutral and 61% would not recommend working at Kirkland's to their friends.
| 24% | Promoters |
|---|---|
| 15% | Passive |
| 61% | Detractors |
