


Diverse employees at Long John Silver's have rated Environment, Retention, and Work Culture as the highest categories they have scored
Women at Long John Silver's have rated Environment, Work Culture, and Team as the highest categories they have scored
Long John Silver's employees are -41% more likely to recommend Long John Silver's as a great place to work
| 23% | Promoters |
|---|---|
| 13% | Passives |
| 64% | Detractors |
Working at Long John Silver's is rated below average by 334 employees, across various culture dimensions. Long John Silver's employees rate Environment highest among all categories, and think that Professional Development and CEO Rating have the most room for improvement, putting Long John Silver's’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Lexington, KY. See below in detail how working at Long John Silver's was rated by employees.
Overall Company Culture at Long John Silver's is rated D
Last updated 2 days ago
Long John Silver's ranks in the Bottom 15% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Out of 232 Long John Silver's employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Long John Silver's improve their work culture.
| Positive Reviews | 66% |
|---|---|
| Constructive Feedback | 34% |
What did you like most about the interview process?It was honestly easy with most there was only a little bit of questions that I did have to redo just because I had forgotten.
What did you like most about the interview process?What I liked most about the interview , where the questions
What makes you most happy at work?Taking the customers orders and passing out food
What would you improve about your company's interview process?I would let them know not to work there because it's drama and favorites going on and its a stressful place to work not because of the job itself but what goes on between the GM and employees
What would you improve about your company's interview process?Make sure the question was to make sure they are available at all times
What does the leadership team need to get better at?Respecting the employees that do there job
Long John Silver's is America's largest quick-service seafood chain with over 1220 units worldwide.
Serve great-tasting seafood everyday.
| Headquarter | Louisville, KY United States of America |
|---|---|
| Website | www.ljsilvers.com |
| Founding Date | 1969 |
| Tel | (859)543-6000 |
| Company Status | Private |
Long John Silver's competitors include Taco Bell and Popeyes Louisiana Kitchen. Long John Silver's ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Long John Silver's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

334 employees at Long John Silver's have reviewed Long John Silver's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.
Overall, the 334 Long John Silver's employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Long John Silver's are mostly dissatisfied with their total compensation at Long John Silver's, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Long John Silver's are mostly dissatisfied with their team. 334 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Long John Silver's are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Long John Silver's believe the environment at Long John Silver's is positive. Most Participants believe the pace of work at Long John Silver's is comfortably fast. About 74% of the employees at Long John Silver's work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Long John Silver's are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining Long John Silver's is that the company was very prepared on their first day. Long John Silver's employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At Long John Silver's 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Long John Silver's' KPIs and OKRs is essential for its success. Out of 5 Long John Silver's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
James’s approval rate is lower compared to CEOs at similar sized companies, putting James in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Lexington, KY. James OReilly’s employees rank Long John Silver's in the Bottom 25% for Environment, in the Bottom 15% for Executive Team, and in the Bottom 15% for Leadership. OReilly is generally unpopular with Long John Silver's employees, but ranks especially low with African American/Black employees, and by employees with Over 10 Years experience and Male employees. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO. When compared to Long John Silver's’s competitors, James OReilly ranks below Popeyes Louisiana Kitchen CEO Cheryl Bachelder.
The Long John Silver's Executive Team is rated a “D” and led by CEO James OReilly, Chief Financial Officer Craig Daniel, and Senior Vice President, General Counsel and Corporate Secretary Forrest Ragsdale
James OReilly CEO / President
James OReilly serves as the CEO / President of Long John Silver's.
Craig Daniel Chief Financial Officer
Craig Daniel serves as the Chief Financial Officer of Long John Silver's.
Forrest Ragsdale Senior Vice President, General Counsel and Corporate Secretary
Forrest Ragsdale serves as the Senior Vice President, General Counsel and Corporate Secretary of Long John Silver's,... read more
Stephanie Mattingly Vice President of Marketing
Stephanie Mattingly serves as the Vice President of Marketing of Long John Silver's, LLC. Stephanie started at Long John... read more
Krista Foster Vice President, Human Resources
Krista Foster serves as the Vice President, Human Resources of Long John Silver's, LLC. Krista started at Long John... read more
Peter Czizek Vice President of Culinary Innovation, Quality Assurance, & Supply Chain
Peter Czizek serves as the Vice President of Culinary Innovation, Quality Assurance, & Supply Chain of Long John... read more
Brian Unger Chief Operating Officer
Brian Unger serves as the Chief Operating Officer of Long John Silver's, LLC. Brian started at Long John Silver's, LLC... read more
Brad Gardone VP of IT Services
Brad Gardone serves as the VP of IT Services of Long John Silver's.
Christopher Caudill Vice President Marketing
Christopher Caudill serves as the Vice President Marketing of Long John Silver's.
Diverse employees at Long John Silver's score the company 49/100 across various culture categories, placing Long John Silver's in the Bottom 5% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Long John Silver's across various culture dimensions.
Long John Silver's' PTO and Vacation policy typically gives 0-10 days off a year. Long John Silver's' benefits and PTO Package averages to represent a less than $500 cash value per month.

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Candidates By Department
Customer Support | 100% |
|---|
Candidates By Location
Glasgow | 100% |
|---|
Who is the CEO of Long John Silver's?
Long John Silver's CEO is James OReilly, their score by employees is 52
What is Long John Silver's eNPS?
The eNPS for Long John Silver's is -41
Who are Long John Silver's competitors?
Long John Silver's main competitors are Taco Bell, Popeyes Louisiana Kitchen
What are the benefits at Long John Silver's?
Long John Silver's perks and benefits are 401K / Retirement Plan
Who is Long John Silver's leadership?
Craig Daniel, Forrest Ragsdale & Stephanie Mattingly are part of Long John Silver's leadership, James OReilly is the CEO