Long John Silver's Culture | Comparably
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Long John Silver's Claimed Company
Long John Silver's is America's largest quick-service seafood chain with over 1220 units worldwide. read more
EMPLOYEE
PARTICIPANTS
334
TOTAL
RATINGS
2972

Long John Silver's Company Culture

Long John Silver's Culture

This score is derived from employee ratings & reviews
2.6/5
Long John Silver's' Overall Culture is rated D

Top Rated Culture Dimensions

Long John Silver's CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
James OReilly Long John Silver's' CEO
James OReilly
52 /100

Diversity at Long John Silver's

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at Long John Silver's have rated Environment, Retention, and Work Culture as the highest categories they have scored

Women at Long John Silver's

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at Long John Silver's have rated Environment, Work Culture, and Team as the highest categories they have scored

Long John Silver's eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-41

Long John Silver's employees are -41% more likely to recommend Long John Silver's as a great place to work

23%Promoters
13%Passives
64%Detractors

Working at Long John Silver's

Working at Long John Silver's is rated below average by 334 employees, across various culture dimensions. Long John Silver's employees rate Environment highest among all categories, and think that Professional Development and CEO Rating have the most room for improvement, putting Long John Silver's’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Lexington, KY. See below in detail how working at Long John Silver's was rated by employees.

Overall Company Culture at Long John Silver's

D

Overall Company Culture at Long John Silver's is rated D

Last updated 2 days ago

Bottom
15%

Long John Silver's ranks in the Bottom 15% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 334 Employees

View Results
0
20
40
60
80
100
Sales
53
Sales53
Customer Support
51
Customer Support51
Product
35
Product35

Long John Silver's Employee Reviews

Out of 232 Long John Silver's employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Long John Silver's improve their work culture.

66%
34%
Positive Reviews66%
Constructive Feedback34%

Positive Reviews From Long John Silver's Employees

  • What did you like most about the interview process?
    It was honestly easy with most there was only a little bit of questions that I did have to redo just because I had forgotten.
  • What did you like most about the interview process?
    What I liked most about the interview , where the questions
  • What makes you most happy at work?
    Taking the customers orders and passing out food

Constructive Feedback From Long John Silver's Employees

  • What would you improve about your company's interview process?
    I would let them know not to work there because it's drama and favorites going on and its a stressful place to work not because of the job itself but what goes on between the GM and employees
  • What would you improve about your company's interview process?
    Make sure the question was to make sure they are available at all times
  • What does the leadership team need to get better at?
    Respecting the employees that do there job

Long John Silver's Company Information

Long John Silver's Company Overview

Long John Silver's is America's largest quick-service seafood chain with over 1220 units worldwide.

Long John Silver's Mission, Vision & Values

Long John Silver's Mission & Values

Serve great-tasting seafood everyday.

HeadquarterLouisville, KY
United States of America
Websitewww.ljsilvers.com
Founding Date1969
Tel(859)543-6000
Company StatusPrivate

Long John Silver's Competitors

Long John Silver's competitors include Taco Bell and Popeyes Louisiana Kitchen. Long John Silver's ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Long John Silver's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Long John Silver's' Logo
    Long John Silver's
    2.6/5
  2. #2
    Taco Bell's Logo
    Taco Bell
    2.5/5
  3. #3
    Popeyes Louisiana Kitchen's Logo
    Popeyes Louisiana Kitchen
    2.5/5
  • Culture Video

Long John Silver's Employees

334 employees at Long John Silver's have reviewed Long John Silver's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 334 Long John Silver's employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Long John Silver's are mostly dissatisfied with their total compensation at Long John Silver's, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Long John Silver's are mostly dissatisfied with their team. 334 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Long John Silver's are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Long John Silver's believe the environment at Long John Silver's is positive. Most Participants believe the pace of work at Long John Silver's is comfortably fast. About 74% of the employees at Long John Silver's work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Long John Silver's are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Long John Silver's employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Long John Silver's report the work pace is comfortably fast
Work Pace
A Day in the Life
61% of Long John Silver's employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Long John Silver's employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
29% of Long John Silver's employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Long John Silver's employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
52% of Long John Silver's employees call their work environment negative
Environment

Joining Long John Silver's - Employee Onboarding

The prevailing opinion from employees about joining Long John Silver's is that the company was very prepared on their first day. Long John Silver's employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Long John Silver's KPIs and OKRs

At Long John Silver's 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Long John Silver's' KPIs and OKRs is essential for its success. Out of 5 Long John Silver's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes20%
No80%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Long John Silver's CEO & Leadership

Long John Silver's CEO - James OReilly

James OReilly Long John Silver's' CEO
52 /100

James’s approval rate is lower compared to CEOs at similar sized companies, putting James in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Lexington, KY. James OReilly’s employees rank Long John Silver's in the Bottom 25% for Environment, in the Bottom 15% for Executive Team, and in the Bottom 15% for Leadership. OReilly is generally unpopular with Long John Silver's employees, but ranks especially low with African American/Black employees, and by employees with Over 10 Years experience and Male employees. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO. When compared to Long John Silver's’s competitors, James OReilly ranks below Popeyes Louisiana Kitchen CEO Cheryl Bachelder.

Long John Silver's Leadership

The Long John Silver's Executive Team is rated a “D” and led by CEO James OReilly, Chief Financial Officer Craig Daniel, and Senior Vice President, General Counsel and Corporate Secretary Forrest Ragsdale

  • James OReilly  CEO / President

    James OReilly CEO / President

    James OReilly serves as the CEO / President of Long John Silver's.

  • Craig Daniel Chief Financial Officer

    Craig Daniel serves as the Chief Financial Officer of Long John Silver's.

  • Forrest Ragsdale Senior Vice President, General Counsel and Corporate Secretary

    Forrest Ragsdale serves as the Senior Vice President, General Counsel and Corporate Secretary of Long John Silver's,... read more

  • Stephanie Mattingly Vice President of Marketing

    Stephanie Mattingly serves as the Vice President of Marketing of Long John Silver's, LLC. Stephanie started at Long John... read more

  • Krista Foster Vice President, Human Resources

    Krista Foster serves as the Vice President, Human Resources of Long John Silver's, LLC. Krista started at Long John... read more

  • Peter Czizek Vice President of Culinary Innovation, Quality Assurance, & Supply Chain

    Peter Czizek serves as the Vice President of Culinary Innovation, Quality Assurance, & Supply Chain of Long John... read more

  • Brian Unger Chief Operating Officer

    Brian Unger serves as the Chief Operating Officer of Long John Silver's, LLC. Brian started at Long John Silver's, LLC... read more

  • Brad Gardone VP of IT Services

    Brad Gardone serves as the VP of IT Services of Long John Silver's.

  • Christopher Caudill Vice President Marketing

    Christopher Caudill serves as the Vice President Marketing of Long John Silver's.

Diversity & Inclusion at Long John Silver's

Diverse employees at Long John Silver's score the company 49/100 across various culture categories, placing Long John Silver's in the Bottom 5% of companies on Comparably with 11-50 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Long John Silver's across various culture dimensions.

Ranked Culture the Highest

Women 55/100
Department - Sales
Men 47/100
Department - Sales
Diverse Employees 52/100
Department - Sales

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Long John Silver's Perks & Benefits

Financial Benefits

  • 401K / Retirement Plan

Long John Silver's PTO

Long John Silver's' PTO and Vacation policy typically gives 0-10 days off a year. Long John Silver's' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution50%
Childcare50%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo20%
$500 -$1000/mo20%
Less than $500/mo60%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Long John Silver's Careers

Long John Silver's Jobs

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Let Long John Silver's Know You Want To Work There

Overview of Candidates Interested in Long John Silver's on Comparably

Candidates By Department

Customer Support
100%

Candidates By Location

Glasgow
100%

Frequently Asked Questions regarding Long John Silver's

Who is the CEO of Long John Silver's?

Long John Silver's CEO is James OReilly, their score by employees is 52

What is Long John Silver's eNPS?

The eNPS for Long John Silver's is -41

Who are Long John Silver's competitors?

Long John Silver's main competitors are Taco Bell, Popeyes Louisiana Kitchen

What are the benefits at Long John Silver's?

Long John Silver's perks and benefits are 401K / Retirement Plan

Who is Long John Silver's leadership?

Craig Daniel, Forrest Ragsdale & Stephanie Mattingly are part of Long John Silver's leadership, James OReilly is the CEO

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