-6
eNPS Score
Q&A With Lowe's Home Improvement Employees
At Lowe’s, we’re committed to creating a supportive and inspiring culture for our associates. We’re seeking talented individuals from all backgrounds who bring a can-do attitude and a love of helping others to work every day. In a rapidly changing retail environment, we want go-getters who take pride in their work and show courage when faced with challenges. We want individuals who are always on the lookout for opportunities to improve themselves and others around them. As an associate of Lowe’s, you are our greatest strength. We care about your success, and we offer exceptional benefits and wellness programs along with learning and development opportunities to help you grow your skills and achieve your career goals. Behind every home improvement success story is a Lowe's team member, rising to the challenge and delivering solutions. When you join Lowe’s, you won’t just be joining a company; you’ll become part of a team that shares a passion to serve customers in our stores and in our communities.
How employees describe working at Lowe's Home Improvement
I love working for Lowe's. The company, people, culture are all incredible and I feel so blessed to be working here. We're doing some amazing things right now and I'm proud to be a part of it.
Overwhelming and stressful environment, mostly because of the customers
i have worked there for 5 years and have no complaints
Review from Customer Support Dept
Absolutely love working there and with the people I work woth
Review from Sales Dept
I've enjoyed a pleasant experience at Lowe's working with management, associates and customers alike.
Review from Executive Dept
What it's like to work at Lowe's Home Improvement
- Lowe's Home Improvement employees generally work 8.6 hrs a day
- Employees at Lowe's Home Improvement report the work pace is comfortably fast
- On a typical day, employees at Lowe's Home Improvement have 0 meetings
- 82% of Lowe's Home Improvement employees look forward to interacting with their team every day
- Lowe's Home Improvement employees most often take 10-15 paid vacation and sick days each year
- 55% of Lowe's Home Improvement employees report they are happy with their work life balance
- Lowe's Home Improvement employees never get valuable feedback on how to improve at work
- 64% of Lowe's Home Improvement employees call their work environment positive
Q&A With Lowe's Home Improvement Employees
IDX: 50 TOT: 127
How common is it to switch departments or teams at Lowe's Home Improvement?
Every now and then
Pretty common for mgmt. to move people around but very difficult for a person to request and receive a transfer. We lost a master plumber because she was assigned to cashier and was not allowed to go to plumbing as she was a woman and the male customers would not accept her.
Frequent. Need to know all the departments.
How's the leadership on the Sales team at Lowe's Home Improvement?
Lack of leadership
It could be a lot better.
Not.the best.
What's the vibe like in the Sales dept at Lowe's Home Improvement? How many hours are you working?
I quit because of hours and management
Normal rotations.
Forty hours a week and unappreciated.
How's the vacation policy at Lowe's Home Improvement?
Great until you reach 1 month and then they look to fire you.
hard to get approved
very flexible
What interview questions does Lowe's Home Improvement ask?
How to treat customers
Tell me about a time you went above and beyond to help a customer
Questions like " tell me about a time when you had to work in a group."
What is most positive about the culture and environment at Lowe's Home Improvement Companies, Inc.?
Company cares about you
We care about our customers & truly want them to leave satisfied.
Overall customer service levels from employees
Do you have control over your own budget? Or is getting spend a nightmare
I was working to eat and my hours kept getting cut. The guys kept getting all the hours. This is all I can say because like I said before I am trying to get my job back
No
Are you kidding me? Budget numbers are compiled by a bunch of monkeys on keyboards with only high numbers. No concept of reality then we are expected (driven) to make the numbers.
What do you like best about the leadership team at Lowe's Home Improvement Companies, Inc.?
They have a commitment to their employees to treat them with respect and provide a family like atmosphere
The willingness to work together to solve problems.
They are balanced.
How hard is it to get promoted at Lowe's Home Improvement?
Not very hard
Depends on who you are
Almost impossible
Does Lowe's Home Improvement have a volunteer program?
No
Yes, but have you ever tried to volunteer YOUR OWN TIME when you never have enough time off to take care of your life.
Yes. From time to time we were recruited to volunteer to help fix-up the local animal shelter or Habitat for Humanity.
How's the work pace at Lowe's Home Improvement?
Fast
Busy, which is good!
Busy
What kind of people succeed at Lowe's Home Improvement?
People who kiss up to managers and ASMs no matter how poor they are!
Dedicated
hard working
What was the most difficult question that was asked during your interview at Lowe's Home Improvement?
How would you handle a difficult customer>
Are you available around for some the middle of the night hours?
What's the most difficult customer you've dealt with.
What's the Operations team like at Lowe's Home Improvement?
Fairly clear on goals and very supportive
We’re like a family
Unprofessional, severely lacking knowledge, constantly avoid customers.. except for a few of the older employees and 3 women that instantly come to mind
Does your office environment help with your creativity?
No
No
Cubicle farm? No way.
How long does it take to hear back after applying to Lowe's Home Improvement?
48 hours
24-72 hours
How long after an interview at Lowe's Home Improvement does it take to hear back?
48 hours
24-72 hours
What is the dress code at Lowe's Home Improvement?
jeans
Casual
How often do employees get raises at Lowe's Home Improvement?
Annually
once a year and depends on your wages as their hiring wages are different for younger people as opposed to the older generation
Does Lowe's Home Improvement drug test or do a background check?
Both
Lab Corp and local sheriff's department
How are the healthcare options at Lowe's Home Improvement?
Didnt have any
Pretty sorry. 7000 dollar deductibles? You tell me.
What skills do you need to be successful in the Sales department at Lowe's Home Improvement?
Evidentally they didn't care for mine
You need really good interactions with customers, product knowledge and be able to use really outdated and mostly dysfunctional software. You'll need a private mobile phone since customers could rarely get to you through the store customer service number and they'll have to call you directly.
What's the office layout like at Lowe's Home Improvement?
Tiny offices that hold only two people. Ridiculous!
I do not pay attention to the office lay out because everything is open to all employees. In otherwards...OPEN DOOR POLICY
How's the feedback proccess at Lowe's Home Improvement?
Nobody listens. Never have. The knowledge of long time employees is wasted on management.
Not good at all.
do you agree with the overall marketing strategy there?
What marketing strategy? The merchants drive the business and marketing just executes poorly thought out fire drills. I don't think they have one. Doesn't help that there's a new CMO every 6 months and that marketing is vastly understaffed and under skilled.
No
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Should I work at Lowe's Home Improvement?
37% of Lowe's Home Improvement employees would encourage their friends to become coworkers, whereas 20% are neutral and 43% would not recommend working at Lowe's Home Improvement to their friends.
| 37% | Promoters |
|---|---|
| 20% | Passive |
| 43% | Detractors |
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Recently Asked Questions about working at Lowe's Home Improvement
- What kind of interview questions do they ask when hiring someone in the Sales department at Lowe's Home Improvement?
- What is the best perk or benefit that Lowe's Home Improvement offers?
- How are the vision insurance options at Lowe's Home Improvement?
- What is the dress code at Lowe's Home Improvement?
- How often do employees get raises at Lowe's Home Improvement?