-6
eNPS Score
Q&A With Lowe's Home Improvement Employees
At Lowe’s, we’re committed to creating a supportive and inspiring culture for our associates. We’re seeking talented individuals from all backgrounds who bring a can-do attitude and a love of helping others to work every day. In a rapidly changing retail environment, we want go-getters who take pride in their work and show courage when faced with challenges. We want individuals who are always on the lookout for opportunities to improve themselves and others around them. As an associate of Lowe’s, you are our greatest strength. We care about your success, and we offer exceptional benefits and wellness programs along with learning and development opportunities to help you grow your skills and achieve your career goals. Behind every home improvement success story is a Lowe's team member, rising to the challenge and delivering solutions. When you join Lowe’s, you won’t just be joining a company; you’ll become part of a team that shares a passion to serve customers in our stores and in our communities.
How employees describe working at Lowe's Home Improvement
I love working for Lowe's. The company, people, culture are all incredible and I feel so blessed to be working here. We're doing some amazing things right now and I'm proud to be a part of it.
Overwhelming and stressful environment, mostly because of the customers
i have worked there for 5 years and have no complaints
Review from Customer Support Dept
Absolutely love working there and with the people I work woth
Review from Sales Dept
I've enjoyed a pleasant experience at Lowe's working with management, associates and customers alike.
Review from Executive Dept
What it's like to work at Lowe's Home Improvement
- Lowe's Home Improvement employees generally work 8.6 hrs a day
- Employees at Lowe's Home Improvement report the work pace is comfortably fast
- On a typical day, employees at Lowe's Home Improvement have 0 meetings
- 82% of Lowe's Home Improvement employees look forward to interacting with their team every day
- Lowe's Home Improvement employees most often take 10-15 paid vacation and sick days each year
- 55% of Lowe's Home Improvement employees report they are happy with their work life balance
- Lowe's Home Improvement employees never get valuable feedback on how to improve at work
- 64% of Lowe's Home Improvement employees call their work environment positive
Q&A With Lowe's Home Improvement Employees
IDX: 25 TOT: 127
How would you describe your overall experience interviewing at Lowe's Home Improvement?
A genera waste of time.
I was very comfortable with the interview person and just plain truthful
I was prepared with knowledge and facts about the store. Immediately employed.
How secure do you feel at your job at Lowe's Home Improvement?
Very secure
I felt threatened ever day that I worked
Very insecure until you realize there are better places to work.
What's the best part of your job at Lowe's Home Improvement?
End of shift. Associating and working with some great people.
My customers were generally GREAT!
Fellow employee.
What's the office vibe like at Lowe's Home Improvement?
Depends on who you are
Not very good at all.
Laid back but strict.
What's the interview process like at Lowe's Home Improvement?
They ask you questions like "tell me about a time when you...." Which is 110% hard especially if you havent work in a long time.
Just like everywhere else nowadays. The exception is the online app, which can exclude some applicants before they even have a chance. I understand that it sorts out the riffraff but it can be difficult for someone who is not computer literate.
Unfair and work ethic and knowledge needs to be taken into consideration.
What are some of the best things about your team at Lowe's Home Improvement Companies, Inc.?
for the most part hard working team.
We work as a team.
Associates are dedicated to Lowes customers but management only wants freight put up and down stocking done.Irps and freight come before any
How does Lowe's Home Improvement handle HR issues?
Depends how quick it spreads
The 3rd party Human resource doe not follow the Lowes coaching and corrective action policy. What qualifications does this non-lowes company have to assign and bypass stages of write-ups? Understandable class A violations are automatic termination. Other write-ups are bypassing stages and moving written warnings and terminations.
If it gets to the point they want you gone, HR drops off and you're stuck with a hostile, lying store manager and an ASM.
How do I do well in an interview at Lowe's Home Improvement?
Lie about everything. Think I'm kidding?
Be natural, and care about customers. Think of events you handled from prior jobs.
The more detail, the better
What unique perks and benefits does Lowe's Home Improvement provide?
We get extra discount first part of December. We have pizza days, hot dog days, burger days, extra cash in our checks, pie and ice icream day, taco days, breakfast day, talent contests and entertainment, donuts. All kinds of family oriented galas
Not paying extra for additional dependants up to 5 children
10% off
How's the morale at Lowe's Home Improvement?
Very poor as more were fired for little and others escaped to better-managed companies.
Better since Niblock retired still room for improvement
With some of management its rather low
What's one thing you wish you'd known before joining Lowe's Home Improvement?
How pitiful, old and buggy their POS and Speciality Sales software was.
How poorly management was
They’re unappreciative attitude.
What's the vibe like in the Customer Support dept at Lowe's Home Improvement? How many hours are you working?
Depressed at the way employees are being treated. Lack of reliable schedules and too few employees. Am only allowed to work about 39 hours and am still expected to finish my "chores".
tense 8 a day
39hrs a week
What's the pay like for Customer Support roles at Lowe's Home Improvement?
About average for retail. Not enough to live on.
terrible
11-14
How difficult is it to maintain a social life while in your job at Lowe's Home Improvement?
Not
some how difficult
Keep your social life seperate from Lowe's!! You are able to request days off to have a social life.
How do you feel about going to work at Lowe's Home Improvement everyday?
Would rather stay home
exciting
I no longer work at Lowe's.
What's the company culture like at Lowe??s?
Not good. They aren't ever willing to help. The store is completely and totally understaffed. They expect you to work multiple areas with one pay. They are never willing to help you out when you have a project going on. Need more people and better leadership.
I have no idea its been years since I worked there but when I did they were friendly and nice but customer service cashiers had alot of drama.
It used to be great. Now, for the most part, it does not exist. Some stores, with good district, area and store managers have a good vibe still but the one I just left never has. (678)
What's the company culture like at Lowe's Home Improvement Companies, Inc.?
The employees consider it to be a big family, but company actions of late have totally destroyed morale in many stores and experienced people (who have not been let go) are leaving in droves.
Poor, sales floor morale is a all time low. Management structure does not assist daily activity or associates.
Average
What makes you most happy at Lowe's Home Improvement Companies, Inc.?
Sense of giving value to our customers
The customers knowing me.
My customer
What is the best part about your compensation package at Lowe's Home Improvement Companies, Inc.?
Value to employees for work ethic and over all customer service
Lowes provides quality insurance for its employees
Benefits
What makes you the most proud about working at Lowe's Home Improvement?
Getting the job done in time
cannot say anymore. trying to get my job back
I was ashamed to tell people where I worked.
What do employees at Lowe's Home Improvement think about their benefits?
They can always be better.
Not very happy. Every year new cuts.
Pretty good until the 5 yr mark and they look to fire you since you've become too expensive.
How challenged are you at Lowe's Home Improvement?
It doesn't matter. I will NEVER compromise customers
Constantly, but only by too much to do and no people to do it.
Challenged to learn bad software connected together with other bad software.
What are the team outings like at Lowe's Home Improvement?
Not existant in my store
We don't have team outings. Although we do have pie and ice cream days, pizza days, etc.
Pretty good actaully
What's the work from home policy like at Lowe's Home Improvement?
No work from home.
We don't work from home at Lowe's
Outside of district staff, regional and corporate...hourly associates cannot assist customers from their homes.
How can I improve my chances of being hired at Lowe's Home Improvement?
Having worked in customer service or sales.
Know a manager
Keep calling back. Dont do drugs.
Curious about what work's like at Lowe's Home Improvement?
Anonymously Ask Lowe's Home Improvement Employees Any Question
Should I work at Lowe's Home Improvement?
37% of Lowe's Home Improvement employees would encourage their friends to become coworkers, whereas 20% are neutral and 43% would not recommend working at Lowe's Home Improvement to their friends.
| 37% | Promoters |
|---|---|
| 20% | Passive |
| 43% | Detractors |
Working at Lowe's Home Improvement's competitors
Recently Asked Questions about working at Lowe's Home Improvement
- What kind of interview questions do they ask when hiring someone in the Sales department at Lowe's Home Improvement?
- What is the best perk or benefit that Lowe's Home Improvement offers?
- How are the vision insurance options at Lowe's Home Improvement?
- What is the dress code at Lowe's Home Improvement?
- How often do employees get raises at Lowe's Home Improvement?