MDLIVE Culture | Comparably
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MDLIVE Claimed Company
Founded in 2006, MDLIVE, formerly MDLiveCare, is a leading telehealth provider of online and on-demand healthcare delivery services and read more
EMPLOYEE
PARTICIPANTS
21
TOTAL
RATINGS
212

MDLIVE Company Culture

MDLIVE Culture

This score is derived from employee ratings & reviews
2.4/5
MDLIVE's Overall Culture is rated D-

Top Rated Culture Dimensions

MDLIVE CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Rich Berner MDLIVE's CEO
Rich Berner
51 /100

Diversity at MDLIVE

Women at MDLIVE

MDLIVE eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-13

MDLIVE employees are -13% more likely to recommend MDLIVE as a great place to work

37%Promoters
13%Passives
50%Detractors

Working at MDLIVE

Working at MDLIVE is rated below average by 21 employees, across various culture dimensions. MDLIVE employees rate Perks And Benefits highest among all categories, and think that Professional Development and Leadership have the most room for improvement, putting MDLIVE’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Fort Lauderdale, FL. See below in detail how working at MDLIVE was rated by employees.

Overall Company Culture at MDLIVE

D-

Overall Company Culture at MDLIVE is rated D-

Last updated 2 months ago

Bottom
10%

MDLIVE ranks in the Bottom 10% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

MDLIVE Employee Reviews

Out of 31 MDLIVE employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping MDLIVE improve their work culture.

56%
44%
Positive Reviews56%
Constructive Feedback44%

Positive Reviews From MDLIVE Employees

  • What are some of the best things about your team?
    Really competent and friendly, awesome group.
  • What is the best part about your compensation package?
    High salaries, and very comprehensive packages overall.
  • What do you like best about the leadership team?
    Strong team overall, and brave leaders.

Constructive Feedback From MDLIVE Employees

  • What does the leadership team need to get better at?
    To be inclusive of all employees. Ive worked here for over 4 years and have never felt really welcomed or really part of the team.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I would like higher compensation per visit.
  • What's going wrong and how can it be improved?
    Everything and too messy to solve

MDLIVE Company Information

MDLIVE Company Overview

Founded in 2006, MDLIVE, formerly MDLiveCare, is a leading telehealth provider of online and on-demand healthcare delivery services and

MDLIVE Mission, Vision & Values

MDLIVE Mission Statement

Healthcare should be simple, fast and uncomplicated.

MDLIVE Values

  • Quality health care
  • Visit a doctor, counselor, psychiatrist or dermatologist by mobile app, video or phone.
Headquarter13630 NW 8th Street, Suite 205
Fort Lauderdale, FL
United States of America
Websitemdlive.com
Founding Date2009
Tel786-561-4661
Company StatusPrivate

MDLIVE Competitors

MDLIVE competitors include Accolade, American Well, HealthTap, and Ob Hospitalist Group. MDLIVE ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how MDLIVE compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Accolade's Logo
    Accolade
    3.8/5
  2. #2
    American Well's Logo
    American Well
    3.4/5
  3. #3
    HealthTap's Logo
    HealthTap
    3.3/5
  4. #4
    Ob Hospitalist Group's Logo
    Ob Hospitalist Group
    3.2/5
  5. #5
    MDLIVE's Logo
    MDLIVE
    2.4/5
  • Culture Video

MDLIVE Employees

21 employees at MDLIVE have reviewed MDLIVE across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 21 MDLIVE employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at MDLIVE are not very pleased with their total compensation at MDLIVE, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at MDLIVE are not very pleased with their team. 21 Participants grade the quality of their coworkers a D+. Half of them believe the meetings at MDLIVE are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at MDLIVE believe the environment at MDLIVE is negative. Most Participants believe the pace of work at MDLIVE is extremely fast. About 38% of the employees at MDLIVE work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.

Overall, the employees at MDLIVE are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining MDLIVE - Employee Onboarding

The prevailing opinion from employees about joining MDLIVE is that the company was prepared on their first day. MDLIVE employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

MDLIVE KPIs and OKRs

At this moment no MDLIVE employees have provided insight into whether or not they clearly understand MDLIVE's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

MDLIVE CEO & Leadership

MDLIVE CEO - Rich Berner

Rich Berner MDLIVE's CEO
51 /100

Rich’s approval rate is lower compared to CEOs at similar sized companies, putting Rich in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Fort Lauderdale, FL. Rich Berner’s employees rank MDLIVE in the Top 50% for Perks And Benefits, in the Bottom 35% for Outlook, and in the Bottom 25% for Compensation. When compared to MDLIVE’s competitors, Rich Berner ranks below both American Well CEO Roy Schoenberg and HealthTap CEO Ron Gutman.

MDLIVE Leadership

The MDLIVE Executive Team is rated a “D-” and led by CEO Rich Berner, Chief Revenue Officer Chuck Hector, and Chief Technology Officer Nakort Valles

  • Rich Berner  CEO / President

    Rich Berner CEO / President

    Rich Berner serves as the CEO / President of MDLIVE.

  • Chuck Hector Chief Revenue Officer

    Chuck Hector serves as the Chief Revenue Officer of MDLIVE, Inc.. Chuck started at MDLIVE, Inc. in February of 2011.... read more

  • Nakort Valles Chief Technology Officer

    Nakort Valles serves as the Chief Technology Officer of MDLIVE, Inc.. Nakort started at MDLIVE, Inc. in November of... read more

  • Malvika Jethmalani Chief People Officer

    Malvika Jethmalani serves as the Chief People Officer of MDLIVE, Inc.. Malvika started at MDLIVE, Inc. in November of... read more

  • Susan Mihojevich Executive Vice President of Partner Development, Health Systems

    Susan Mihojevich serves as the Executive Vice President of Partner Development, Health Systems of MDLIVE, Inc.. Susan... read more

  • Raffaello Zucco Senior Vice President, Marketing Strategy

    Raffaello Zucco serves as the Senior Vice President, Marketing Strategy of MDLIVE, Inc.. Raffaello started at MDLIVE,... read more

  • Drew B Senior Vice President

    Drew B serves as the Senior Vice President of MDLIVE, Inc.. Drew started at MDLIVE, Inc. in October of 2014. Drew... read more

  • Tony Mott VP of IT Operations

    Tony Mott serves as the VP of IT Operations of MDLIVE, Inc.. Tony started at MDLIVE, Inc. in November of 2015. Tony... read more

  • Mahmud Samad Vice President of Accounting & Finance

    Mahmud Samad serves as the Vice President of Accounting & Finance of MDLIVE, Inc.. Mahmud started at MDLIVE, Inc. in... read more

MDLIVE Salaries

How much does MDLIVE pay?

How much do people at MDLIVE get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at MDLIVE is $118,877, or $57 per hour, while the estimated median salary is $138,567, or $66 per hour.

At MDLIVE, the highest paid job is a General Counsel at $265,155 annually and the lowest is a CS Rep at $44,210 annually. Average MDLIVE salaries by department include: Business Development at $125,054, Customer Support at $57,927, IT at $101,505, and Marketing at $117,359. Half of MDLIVE salaries are above $138,567.

9 employees at MDLIVE rank their Compensation in the Bottom 25% of similar sized companies in the US (based on 29 ratings) while 9 employees at MDLIVE rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 10 ratings).

Last updated months ago.

1st Percentile
$74k
$74k1st Percentile
20th Percentile
$103k
$103k20th Percentile
40th Percentile
$133k
$133k40th Percentile
60th Percentile
$192k
$192k60th Percentile
80th Percentile
$261k
$261k80th Percentile
100th Percentile
$351k
$351k100th Percentile
$118,877*
Average Compensation
$138,567*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

MDLIVE Salaries by Department

Explore MDLIVE Salaries

Diversity & Inclusion at MDLIVE

The Diversity score provides insights into how diverse employees feel and rate their work experience at MDLIVE across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

MDLIVE Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

MDLIVE PTO

MDLIVE's PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is MDLIVE's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. MDLIVE's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo100%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

MDLIVE Careers

MDLIVE Jobs

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H1B Visa

In 2019, MDLIVE applied for 2 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

2
Total Applied
  • 100% Granted (2 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let MDLIVE Know You Want To Work There

Overview of Candidates Interested in MDLIVE on Comparably

Candidates By Department

Marketing
100%

Candidates By Location

Fort Lauderdale
100%

Frequently Asked Questions regarding MDLIVE

What is MDLIVE address?

MDLIVE location is at 13630 NW 8th Street, Suite 205

Who is the CEO of MDLIVE?

MDLIVE CEO is Rich Berner, their score by employees is 51

What is MDLIVE eNPS?

The eNPS for MDLIVE is -13

What is the salary for Director of Engineering in MDLIVE?

Director of Engineering average salary in the US is 184k

What are the salaries in the Marketing in MDLIVE?

The average salaries for Marketing in MDLIVE is 117k

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