Marks & Spencer Employee Reviews

Brilliant never the same excellent support from store manager

Great team, long hours, not the best money

Good benefits and development too

Who knows what the M&S mission statement is? I will bet half the work force or even the customer base do not. My experience, I do not see any interest in customer satisfaction at all. We have a lot of good managers to be fair, but the majority have to large egos and do not care about the customer.

overall the job is very easy to get to grips with if your willing to put in the hard work and go the extra mile. Just dont expect anything back from managers too much.

I like that they are very helpful with any issues I have, and understanding about situations I am in.

easy to communicate with, and smart

great at helping me work

Colleague welfare should be the number 1 priority and it isn't. There is so much to be done.

No thank you i dont want too

The pension package at least represents a decent recognition of their employee.

its better compared to other brands

i believe anything upwards of a 10% pay increase and better working conditions could make this a viable long term employment for me

Being paid in line with other market competitors.

We need to reduce the gap between the rich and poor. This is a great opportunity for M&S to set itself aside from other companies by treating everyone with much more equality. Reduce the executive's wages and bring up everyone else's, who work equally hard!

if i got a pay rise as i cant afford to give my 17 kids a good life

We all get along with each other

We work together to get the best for our co-workers and customers. Some managers could learn from this. A lot of experience exploited by shift managers and above.

coworkers get on well great team sprit

They have character and life in them. It's been surpressed and its hidden deep down but I want to bring it out! They all have their own hobbies, gifts, talents and they deserve praising.

Morale is low, therefore team enthusiasm is low. People show up to do the bare minumum because there is no incentive to do more.

the coworkers i am surrounded by

Everybody is very friendly towards each other

the discount and early finishes

Taking pride in your work.

More encouragement from higher ups, better incentives and rewards, more flexibility.

That it was more informal than I was expecting

Not made to feel under pressure. Time to explain and make yourself understood

I was interviewed in a small depressing room with a terrible carpet and the heating was stuck on full. It was attached to a similarly depressing empty corridor with no life in it.

Serving customers and talking to all the different people who come into the store.

Colleagues are helpful and some customers are friendly

A 20% discount and being able to have headphones in the morning before customers arrive.

happy room is a good vibe