90
out of 100
"Marks and Spencer is a retailer of clothes, beauty products, accessories, beverages, furniture and flowers." read more
Marks & Spencer Competitors
Marks & Spencer competitors include Volvo IT, Tesco Corporation, PACCAR, MS Global Inc and Phoenix Technology Services. Marks & Spencer ranks 1st in Customer Service Score on Comparably vs its competitors. See below how Marks & Spencer compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
4th
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
1st
See Marks & Spencer Culture vs Competitors:
- 1st
Tesco Corporation80 / 100 - 2nd
Volvo IT76 / 100 - 3rd
PACCAR70 / 100 - 4thMarks & Spencer66 / 100
Marks & Spencer Competitors at a Glance
CEO Ratings Comparison
Marks & Spencer's CEO Score Ranks 4th
77 Employees at Marks & Spencer rate a 67 out of 100, which ranks them 4th below PACCAR's CEO,Ronald Armstrong. Last rating was a month ago.
- 1st
Volvo IT4 Employees at Volvo IT rate a 90 out of 100, which ranks them 1st out of Marks & Spencer's competitors. Last rating was months ago.
- 2nd
Fernando AssingTesco Corporation73out of 1004 Employees at Tesco Corporation rate Fernando Assing a 73 out of 100, which ranks them 2nd out of Marks & Spencer's competitors. Last rating was months ago.
- 3rd
Ronald ArmstrongPACCAR70out of 100155 Employees at PACCAR rate Ronald Armstrong a 70 out of 100, which ranks them 3rd out of Marks & Spencer's competitors. Last rating was months ago.
Product Quality Score Comparison
Marks & Spencer Ranks 2nd in Product Quality Score
284 Customers rate Marks & Spencer's Product Quality Score a 4.2/5, which ranks it 2nd against its competitors, below Volvo IT.
NPS Comparison
Marks & Spencer Ranks 2nd in Net Promoter Score
358 Customers rate Marks & Spencer's Net Promoter Score a 23, which ranks it 2nd against its competitors, below PACCAR. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Marks & Spencer to a friend?”.
Pricing Score Comparison
Marks & Spencer Ranks 2nd in Pricing Score
262 Customers rate Marks & Spencer's Pricing Score a 3.8/5, which ranks it 2nd against its competitors, below Volvo IT.
Customer Service Comparison
Marks & Spencer Ranks 1st in Customer Service
254 Customers rate Marks & Spencer's Customer Service a 4/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Marks & Spencer Ranks 4th in Overall Culture Score
121 Employees rate Marks & Spencer's Overall Culture a 66/100, which ranks it 4th against its competitors, below PACCAR. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Marks & Spencer Ranks 3rd in Employee Net Promoter Score
86 Employees rate Marks & Spencer's Employee Net Promoter Score a -8, which ranks it 3rd against its competitors, below Tesco Corporation. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Marks & Spencer to a friend?”.
Gender Score Comparison
Marks & Spencer Ranks 2nd in Gender Score
5 Employees rate Marks & Spencer's Gender Score a 39/100, which ranks it 2nd against its competitors, below PACCAR. The Gender Score tracks how positively women rate their experience at Marks & Spencer.
Diversity Score Comparison
Marks & Spencer Ranks 2nd in Diversity Score
9 Employees rate Marks & Spencer's Diversity Score a 59/100, which ranks it 2nd against its competitors, below Volvo IT. The Diversity Score tracks how positively diverse employees rate their experience at Marks & Spencer.
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