Marks & Spencer Culture | Comparably
"Marks and Spencer is a retailer of clothes, beauty products, accessories, beverages, furniture and flowers." read more
EMPLOYEE
PARTICIPANTS
119
TOTAL
RATINGS
654

Marks & Spencer Company Culture

Marks & Spencer Culture

This score is derived from employee ratings & reviews
3.4/5
Marks & Spencer's Overall Culture is rated C+

Top Rated Culture Dimensions

Marks & Spencer CEO

Bottom 45%Bottom 45% of Similar Size Companies
 Marks & Spencer's CEO
67 /100

Diversity at Marks & Spencer

Bottom 30%Bottom 30% of Similar Size Companies
C-

Diverse employees at Marks & Spencer have rated Perks And Benefits, Compensation, and Team as the highest categories they have scored

Women at Marks & Spencer

Bottom 5%Bottom 5% of Similar Size Companies
F

Women at Marks & Spencer have rated Perks And Benefits, Compensation, and Manager as the highest categories they have scored

Marks & Spencer eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies

Recommend to a Friend?

-7

Marks & Spencer employees are -7% more likely to recommend Marks & Spencer as a great place to work

35%Promoters
23%Passives
42%Detractors

Working at Marks & Spencer

Working at Marks & Spencer is rated average by 119 employees, across various culture dimensions. Marks & Spencer employees are most satisfied about Compensation, Perks And Benefits, and Happiness categories, putting Marks & Spencer’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Rochester, MN. See below in detail how working at Marks & Spencer was rated by employees.

Overall Company Culture at Marks & Spencer

C+

Overall Company Culture at Marks & Spencer is rated C+

Last updated 7 days ago

Top
50%

Marks & Spencer ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 119 Employees

View Results
0
20
40
60
80
100
Operations
54
Operations54
Sales
46
Sales46

Marks & Spencer Employee Reviews

Out of 72 Marks & Spencer employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Marks & Spencer improve their work culture.

80%
20%
Positive Reviews80%
Constructive Feedback20%

Positive Reviews From Marks & Spencer Employees

  • What is most positive about the culture and environment at your company?
    the coworkers i am surrounded by
  • What did you like most about the interview process?
    That it was more informal than I was expecting
  • What makes you most happy at work?
    Serving customers and talking to all the different people who come into the store.

Constructive Feedback From Marks & Spencer Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    i believe anything upwards of a 10% pay increase and better working conditions could make this a viable long term employment for me
  • What needs to change to make the company culture better?
    More encouragement from higher ups, better incentives and rewards, more flexibility.
  • What do your coworkers need to improve and how could you work together better?
    Morale is low, therefore team enthusiasm is low. People show up to do the bare minumum because there is no incentive to do more.

Marks & Spencer Company Information

Marks & Spencer Company Overview

"Marks and Spencer is a retailer of clothes, beauty products, accessories, beverages, furniture and flowers."

Marks & Spencer Mission, Vision & Values

Marks & Spencer Mission Statement

A Mission statement is a statement reflecting what the organisation business is and what key purpose is there. - Mark and Spencer Mission are to make inspirational quality accessible to others.

Marks & Spencer Vision Statement

A vision helps working in goal congruence. It comes from within as well as outside. It accomplishes the following Give a sense of the future Guides decision making and strategy Creates a platform with same purpose Laydown behavior guidelines Inspire emotion Reflects the values Mark and Spencer vision is to be the standard against which others are measured- Benchmarking

Marks & Spencer Values

  • Quality
  • Service
  • innovation
  • Trust
Headquarter1101 Highview Drive
London, MN 48892
Websitewww.marksandspencer.com/
Founding Date1884
Tel517-223-1059
Company StatusPublic
StockMAKSY

Marks & Spencer Competitors

Marks & Spencer competitors include Volvo IT, Tesco Corporation, and PACCAR. Marks & Spencer ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Marks & Spencer compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Volvo IT's Logo
    Volvo IT
    4.3/5
  2. #2
    Tesco Corporation's Logo
    Tesco Corporation
    3.9/5
  3. #3
    PACCAR's Logo
    PACCAR
    3.7/5
  4. #4
    Marks & Spencer's Logo
    Marks & Spencer
    3.4/5
  • Culture Video

Marks & Spencer Employees

119 employees at Marks & Spencer have reviewed Marks & Spencer across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 7 days ago.

Overall, the 119 Marks & Spencer employees give their leadership a grade of C, or Bottom 45% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Marks & Spencer are generally satisfied with their total compensation at Marks & Spencer, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Marks & Spencer are generally satisfied with their team. 119 Participants grade the quality of their coworkers a C. The majority believe the meetings at Marks & Spencer are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Marks & Spencer believe the environment at Marks & Spencer is positive. Most Participants believe the pace of work at Marks & Spencer is extremely fast. About 57% of the employees at Marks & Spencer work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Marks & Spencer are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Marks & Spencer - Employee Onboarding

The prevailing opinion from employees about joining Marks & Spencer is that the company was very prepared on their first day. Marks & Spencer employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Marks & Spencer KPIs and OKRs

At this moment no Marks & Spencer employees have provided insight into whether or not they clearly understand Marks & Spencer's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Marks & Spencer Salaries

How much does Marks & Spencer pay?

How much do people at Marks & Spencer get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Marks & Spencer is $132,243, or $63 per hour, while the estimated median salary is $132,537, or $63 per hour.

At Marks & Spencer, the highest paid job is a Director of Sales at $227,376 annually and the lowest is a CS Rep at $46,468 annually. Average Marks & Spencer salaries by department include: Customer Support at $70,313, Admin at $62,731, Legal at $158,983, and IT at $87,107. Half of Marks & Spencer salaries are above $132,537.

29 employees at Marks & Spencer rank their Compensation in the Top 30% of similar sized companies (based on 89 ratings) while 27 employees at Marks & Spencer rank their Perks And Benefits in the Top 30% of similar sized companies (based on 29 ratings).

Last updated months ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$129k
$129k33rd Percentile
50th Percentile
$183k
$183k50th Percentile
67th Percentile
$237k
$237k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$302k
$302k100th Percentile
$132,243*
Average Compensation
$132,537*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Marks & Spencer Salaries by City

Marks & Spencer Salaries by Department

Explore Marks & Spencer Salaries

Diversity & Inclusion at Marks & Spencer

Diverse employees at Marks & Spencer score the company 59/100 across various culture categories, placing Marks & Spencer in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Marks & Spencer across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 79/100
Tenure - 2 to 5 Years
Diverse Employees 46/100
Department - Sales

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Marks & Spencer Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Marks & Spencer PTO

Marks & Spencer's PTO and Vacation policy typically gives 15-20 days off a year. Marks & Spencer's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Marks & Spencer Careers

Marks & Spencer Jobs

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Let Marks & Spencer Know You Want To Work There

Overview of Candidates Interested in Marks & Spencer on Comparably

Candidates By Department

All Industries
50%
Design
17%
Customer Support
17%
Admin
17%

Candidates By Location

Seattle
17%
Dallas
17%
Eden Prairie
17%
Memphis
17%
Bronx
17%
Other
17%

Frequently Asked Questions regarding Marks & Spencer

What is Marks & Spencer address?

Marks & Spencer location is at 1101 Highview Drive

What is Marks & Spencer eNPS?

The eNPS for Marks & Spencer is -7

What is the salary for Marketing Operations in Marks & Spencer?

Marketing Operations average salary in the US is 106k

What are the salaries in the Admin in Marks & Spencer?

The average salaries for Admin in Marks & Spencer is 63k

Who are Marks & Spencer competitors?

Marks & Spencer main competitors are Volvo IT, Tesco Corporation, PACCAR

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