Navient Corporation Culture | Comparably
Navient Corporation holds the portfolio of education loans insured or guaranteed under the Federal Family Education Loan Program read more
EMPLOYEE
PARTICIPANTS
50
TOTAL
RATINGS
493

Navient Corporation Company Culture

Navient Corporation Culture

This score is derived from employee ratings & reviews
3.3/5
Navient Corporation's Overall Culture is rated C

Top Rated Culture Dimensions

Navient Corporation CEO

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Jack Remondi Navient Corporation's CEO
Jack Remondi
64 /100

Diversity at Navient Corporation

Top 30%Top 30% of Similar Size Companies on Comparably
B

Diverse employees at Navient Corporation have rated Perks And Benefits, Meetings, and Team as the highest categories they have scored

Women at Navient Corporation

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Women at Navient Corporation have rated Perks And Benefits, Team, and Meetings as the highest categories they have scored

Navient Corporation eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-17

Navient Corporation employees are -17% more likely to recommend Navient Corporation as a great place to work

33%Promoters
17%Passives
50%Detractors

Working at Navient Corporation

Working at Navient Corporation is rated below average by 50 employees, across various culture dimensions. Navient Corporation employees rate Environment highest among all categories, and think that Outlook and Office Culture have the most room for improvement, putting Navient Corporation’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Dover, DE. See below in detail how working at Navient Corporation was rated by employees.

Overall Company Culture at Navient Corporation

C

Overall Company Culture at Navient Corporation is rated C

Last updated months ago

Bottom
45%

Navient Corporation ranks in the Bottom 45% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 50 Employees

View Results
0
20
40
60
80
100
Finance
88
Finance88
Communications
79
Communications79
Customer Support
68
Customer Support68

Navient Corporation Employee Reviews

Out of 60 Navient Corporation employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Navient Corporation improve their work culture.

78%
22%
Positive Reviews78%
Constructive Feedback22%

Positive Reviews From Navient Corporation Employees

  • What are some of the best things about your team?
    Team is supportive. The struggle is having to deal with our Director who is disrespectful who walks around and does not speak to his employees or management team. Not sure how he has been along to work at the company for so long. The threats I'm told he makes to my manager are unbelievable.
  • What are some of the best things about your team?
    there are some decent people mostly not in management though
  • What is the best part about your compensation package?
    I didn't have one besides the small paycheck.

Constructive Feedback From Navient Corporation Employees

  • What would you improve about your company's interview process?
    The company need an independent panel who would be non bias. Allowing the Director and Manager to be the only ones doing interviews is not good.
  • What needs to change to make the company culture better?
    It's negative due to having to deal with hearing the negative things our Director says. We received an award for being number one for the second quarter and instead of Adam giving the team praise for doing a great job and making him look good. I'm told he gave the credit to the training dept.
  • What does the leadership team need to get better at?
    Everything. They need to treat people as humans and not nobodies. They need to learn their policies and business better before trying to lead others

Navient Corporation Company Information

Navient Corporation Company Overview

Navient Corporation holds the portfolio of education loans insured or guaranteed under the Federal Family Education Loan Program

Navient Corporation was founded in 2014 and its current CEO is Jack Remondi. Since its inception 12 years ago, Navient Corporation has grown to 2500 employees.

Navient Corporation Mission, Vision & Values

Navient Corporation Mission & Values

At Navient, our mission is to enhance the financial success of our customers by delivering innovative solutions and insights with compassion and personalized service.

HeadquarterWilmington, DE 19801
United States of America
Websitewww.navient.com/
Founding Date2014
Company StatusPublic
StockNAVI
Jobsjobs.navient.com/

Navient Corporation Competitors

Navient Corporation competitors include SoFi, Mastercard, BlackRock, and Capital One. Navient Corporation ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Navient Corporation compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    SoFi's Logo
    SoFi
    4.3/5
  2. #2
    Mastercard's Logo
    Mastercard
    4.3/5
  3. #3
    BlackRock's Logo
    BlackRock
    4.2/5
  4. #4
    Capital One's Logo
    Capital One
    4.1/5
  5. #5
    Navient Corporation's Logo
    Navient Corporation
    3.3/5
  • Culture Video

Navient Corporation Employees

Navient Corporation has 2500 employees. 50 employees at Navient Corporation have reviewed Navient Corporation across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 50 Navient Corporation employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Navient Corporation are not very pleased with their total compensation at Navient Corporation, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Navient Corporation are generally satisfied with their team. 50 Participants grade the quality of their coworkers a C. The majority believe the meetings at Navient Corporation are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Navient Corporation believe the environment at Navient Corporation is positive. Most Participants believe the pace of work at Navient Corporation is comfortably fast. About 67% of the employees at Navient Corporation work 8 hours or less.

Overall, the employees at Navient Corporation are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Navient Corporation - Employee Onboarding

The prevailing opinion from employees about joining Navient Corporation is that the company was prepared on their first day. Navient Corporation employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Navient Corporation KPIs and OKRs

At Navient Corporation 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Navient Corporation's KPIs and OKRs is essential for its success. Out of 3 Navient Corporation employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Navient Corporation CEO & Leadership

Navient Corporation CEO - Jack Remondi

Jack Remondi Navient Corporation's CEO
64 /100

Jack ’s approval rate is lower compared to CEOs at similar sized companies, putting Jack in the Bottom 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Dover, DE. Jack Remondi’s employees rank Navient Corporation in the Top 30% for Environment, in the Top 40% for Meetings, and in the Top 40% for Professional Development. Remondi is generally unpopular with Navient Corporation employees, but ranks especially low with employees with 1 to 3 Years experience, and by employees in the Finance department and employees identified with Other ethnicities. However, employees with 3 to 6 Years experience have a slightly more favorable view of the CEO.

Navient Corporation Leadership

The Navient Corporation Executive Team is rated a “C+” and led by CEO Jack Remondi, Chief Financial Officer and Executive Vice President Christian Lown, and Chief Decision Management Officer and Executive Vice President Somsak Chivavibul

  • Jack  Remondi   CEO / President

    Jack Remondi CEO / President

    Jack Remondi serves as the CEO / President of Navient Corporation.

  • Christian Lown Chief Financial Officer and Executive Vice President

    Mr. Christian M. Lown, also known as Chris, has been Chief Financial Officer and Executive Vice President of Navient... read more

  • Somsak Chivavibul Chief Decision Management Officer and Executive Vice President

    Mr. Somsak Chivavibul has been the Chief Decision Management Officer and Executive Vice President of Navient Corporation... read more

  • Timothy J. Hynes IV Executive Vice President of Consumer Lending

    Mr. Timothy J. Hynes, IV, also known as Tim, has been Executive Vice President of Consumer Lending at Navient... read more

  • John M. Kane Group President of Business Processing Solutions

    Mr. John M. Kane has been Group President of Business Processing Solutions at Navient Corporation since May 10, 2017.... read more

  • John F. Whorley Jr. -

    ? Group President, Asset Management and Servicing, Navient Corporation ' June 2015 to present ? Founder & Chief... read more

  • Jennifer Walker Senior VP & Chief Audit Officer

    Ms. Jennifer Walker has been the Chief Audit Officer at Navient Corporation since June 2017 and serves as Senior Vice... read more

  • Patricia M. Lawicki Chief Information Officer and Executive Vice President

    Ms. Patricia M. Lawicki, also known as Pat, serves as the Chief Information Officer and Executive Vice President at... read more

  • Sheila Ryan-Macie Chief of Staff and Senior Vice President of External Relations & Corporate Marketing

    Ms. Sheila Ryan-Macie serves as the Chief of Staff at Navient Corporation and has been its Senior Vice President of... read more

Navient Corporation Salaries

How much does Navient Corporation pay?

How much do people at Navient Corporation get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Navient Corporation is $122,404, or $58 per hour, while the estimated median salary is $122,502, or $58 per hour.

At Navient Corporation, the highest paid job is a Director of Sales at $207,281 annually and the lowest is a CS Rep at $48,000 annually. Average Navient Corporation salaries by department include: HR at $112,079, Product at $151,549, Customer Support at $74,128, and Engineering at $134,153. Half of Navient Corporation salaries are above $122,502.

24 employees at Navient Corporation rank their Compensation in the Bottom 45% of similar sized companies in the US (based on 70 ratings) while 22 employees at Navient Corporation rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 24 ratings).

Salaries contributed from Navient Corporation employees include job titles like CS Rep and SysAdmin. Comparably data has a total of 3 salary records from Navient Corporation employees.

Last updated months ago.

1st Percentile
$72k
$72k1st Percentile
17th Percentile
$89k
$89k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$168k
$168k50th Percentile
67th Percentile
$230k
$230k67th Percentile
83rd Percentile
$238k
$238k83rd Percentile
100th Percentile
$285k
$285k100th Percentile
$122,404*
Average Compensation
$122,502*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Navient Corporation Salaries by City

Navient Corporation Salaries by Department

Explore Navient Corporation Salaries

Diversity & Inclusion at Navient Corporation

Diverse employees at Navient Corporation score the company 74/100 across various culture categories, placing Navient Corporation in the Top 30% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Navient Corporation across various culture dimensions.

Ranked Culture the Highest

Women 79/100
Department - Communications
Men 86/100
Department - Finance
Diverse Employees 64/100
Department - Customer Support

Ranked Culture the Lowest

Women 64/100
Department - Customer Support
Men N/A/100
Diverse Employees N/A/100

Navient Corporation Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Navient Corporation PTO

Navient Corporation's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is Navient Corporation's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Navient Corporation's benefits and PTO Package averages to represent a $2500+ cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy100%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo50%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Navient Corporation Careers

Navient Corporation Jobs

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H1B Visa

In 2019, Navient Corporation applied for 8 H1B visas. Of the work permits applied for, 75% were approved, 13% certified-withdrawn, and 13% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Navient Corporation unveil that one approved work permit application was withdrawn before the employee’s start date, and one was withdrawn by Navient Corporation after the employee’s start date.

Work Permit Application Outcome

Navient Corporation has a total of 2500 employees

8
Total Applied
  • 75% Granted (6 out of 8)
  • 0% Denied ( out of 8)
  • 13% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 8)
  • 13% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 8)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Navient Corporation Know You Want To Work There

Overview of Candidates Interested in Navient Corporation on Comparably

Candidates By Department

Admin
50%
Customer Support
50%

Candidates By Location

Owings Mills
50%
Kingsbury
50%

Frequently Asked Questions regarding Navient Corporation

Who is the CEO of Navient Corporation?

Navient Corporation CEO is Jack Remondi, their score by employees is 64

What is Navient Corporation eNPS?

The eNPS for Navient Corporation is -17

What is Navient Corporation revenue?

Navient Corporation revenue is $2B

What is the salary for Sales Associate in Navient Corporation?

Sales Associate average salary in the US is 64k

What are the salaries in the Product in Navient Corporation?

The average salaries for Product in Navient Corporation is 152k

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