Neiman Marcus Employee Reviews
Out of 121 Neiman Marcus employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Neiman Marcus improve their work culture. The Customer Support team, with 64% positive reviews, reports the best experience at Neiman Marcus compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The leadership was way to helpful.
They're all super friendly and approachable.
Professionalism, Compassion, Drive and Consistency.
Pass on. Feedback fir this
They are fair and honest.
What does the leadership team need to get better at?
learn to be professional and not only support there buddies
Listening and not being selective
Employees that dont do jobs need to go.. Toxic HR . Is a reason for all the lawsuits
Treating people fair and honest
Get your foot off the neck of the people DOING the work that keeps the company afloat. Customer facing associates are pushed to "do more and sound good doing it" as the VP Purpura puts it, while lack of working systems hand ties the associates from meeting goals.
Review from Customer Support Dept
What is the best part about your compensation package?
The Employee discount is great
There was not a compensation package
The 401k employer contribution i receive
I am a contractor to the company
All way understand an try to help you
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
New employees who have no experience are brought in at higher rates of pay
My pay is below the national average by far.
The benefits were reduced after bankruptcy except for the board. Do the math
Take care of the employees
annual salary increase & promotions
What are some of the best things about your team?
Very friendly and helpful when needed.
We all share the same intrests and talents that we love.
We're all super friendly and we all just get along.
Theyre amazing and very accepting
everybody works hard really like
What do your coworkers need to improve and how could you work together better?
Their work ethic and productivity. If they improve those two things I just stated.
My department is poorly run
My department has sone of the least effective employees i have ever seen protected by nanagement
Again, work is out sourced and those new members are kept separate from the original employees. We have zero interaction with them, except when we have to clean up a mess they have made.
Review from Customer Support Dept
They're Funny,Cool,Chill,and More i really enjoy working with them
What is most positive about the culture and environment at your company?
Few exemplify our company culture
Very welcoming and for the most part everyone is nice.
Little positive. Mostly negative and beyond reproach
The history of the company has been tarnished. Part two CEos have reduced quality
Reliable an strong fast an good
Review from Customer Support Dept
What needs to change to make the company culture better?
Better leadership at the corporate level
The executives are so out of touch with what goes on in the stores. When there are visits, there is a serious dog and pony show.
Respect and recognition for successes both verbally and monetarily.
Being more professional, more hands on and more warehouse knowledge. More inclusion.
Treating people bad not fair
What did you like most about the interview process?
Interview with the hiring manager was very relaxed
Nice and easy interview process
It was personable and efficient
When asked about my leadership style.
It was standard... what they pitched wasnt delivered though
What would you improve about your company's interview process?
the whole process is very disorganized
What makes you most happy at work?
Being around my friendly cowoorkers
If I were to get a raise that puts me at the national average salary
Managing my team, and setting them up for success.
Doing things that make a difference
The discount and my coworkers
What's going wrong and how can it be improved?
Store manager and HR are worst people to work for i understand that you guys font care but tysons galleria cliental runninh away
Sr management and HR are slow to respond, if at all, when asked questions about mistakes that have been made. Follow up is essential, as that is what is expected when we deal with customers.
Review from Customer Support Dept
Management is way to demanding
What do you like best about your company?
There aren't any Outlook reviews of Neiman Marcus yet.
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What would you most like to see improved at your company?
PAY and CAREER Training & Bonuses