Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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I am relatively new to the company. From day one, I have been advised that we are one team to accomplish the same goal. Everyone I have interacted with is extremely kind, happy, and helpful. All I have ever wanted in a job.
Briefly describe your overall experience at your company
I am still relatively new to the company but I am beyond satisfied with my coworkers, leadership, and level of work that is provided. I enjoy waking up and coming to work to assist customers and speak with coworkers.
What are some of the best things about your team?
Everyone is so kind and caring. Willing to go above and beyond for each other. Super helpful when issues arise with a customer.
What do you like best about the leadership team?
Always supportive. Open to answering any question and assisting us in finding the needed answers. Provide constructive feedback to ensure we can grow in our position.
What do you like best about the leadership team?
The leadership is always willing to jump in an assist when needed. They never make anyone feel invalid or defeated when asking questions or needing help.
What makes you most happy at work?
I enjoy coming into work everyday to find a new challenge and something new to learn. Coworkers and leadership are extremely caring and kind to each other.
What makes you most happy at work?
I am happy to come into work and have a new challenge. Every single day there is something new to learn and so many opportunities to grow.
What are some of the best things about your team?
The team I am on are always so kind and helpful. They are always willing to share the knowledge they have and assist when help is needed or just need someone to vent to.
Other Employee Reviews for Nextiva
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