Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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It's been great. Since I'm in a new role for the company, I've really appreciated the onboarding experience, in that it's giving me time to develop and to contribute my past experiences to the development of the position.
What do you like best about the leadership team?
We have an open line of communication, and opinions are encouraged.
What makes you most happy at work?
Calling on a customer and hearing how much they like Nextiva.
What are some of the best things about your team?
We have some great communicators and I'm benefiting from their knowledge of the industry.
What is the best part about your compensation package?
Having access to PTO, sick pay, vacation, and mental awareness programs tells me a lot about my employer in that they are invested in my well-being.
What is most positive about the culture and environment at your company?
The companies focus on Amazing Service takes a presence in everything we do. From daily phone calls with clients, to how we support and work with our co-works, having a goal of providing Amazing Service with every interaction is not limited to just the customer experience.
Other Employee Reviews for Nextiva
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