Nextiva – Very happy with the company overall. I feel that while strategic direction and messaging is clear, individual groups need to include other affected departments to ensure decision/resources etc aren't made in a bubble. There are also far too many disparate systems. | Comparably

Nextiva – Very happy with the company overall. I feel that while strategic direction and messaging is clear, individual groups need to include other affected departments to ensure decision/resources etc aren't made in a bubble. There are also far too many disparate systems.

Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. read more
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EMPLOYEE
PARTICIPANTS
538
TOTAL
RATINGS
18877

Very happy with the company overall. I feel that while strategic direction and messaging is clear, individual groups need to include other affected departments to ensure decision/resources etc aren't made in a bubble. There are also far too many disparate systems.

What is the best part about your compensation package?

The OTE figures are generous and benefits are affordable and reasonable.

What do you like best about the leadership team?

Love the long term vision and the emphasis on service as a differentiator.

What is most positive about the culture and environment at your company?

The overarching sentiment to provide amazing service to both external and internal partners.

What are some of the best things about your team?

As a new hire, i rely on my teammates for assistance and knowledge to navigate all of the systems. they offer help willingly and without any issue.

Other Employee Reviews for Nextiva

What would you most like to see improved at your company?

The pay and inner communication among departments.

Outlook review from Business Development Dept
Briefly describe your overall experience at your company

It's my favorite job in my career

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