Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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I am undecided. I like the people, but since there is not a clear company vision I am not sure if I align to the mission.
What makes you most happy at work?
The people and peers. It's the cross-departmental relationships.
What needs to change to make the company culture better?
See previous comments on leadership
What is the best part about your compensation package?
The unlimited time off and the ability to use it
What does the leadership team need to get better at?
Executive leaders need work on creating a company identity. Departmental leaders need to work on roles and responsibilities
What do your coworkers need to improve and how could you work together better?
being more supportive and inclusive. A lot of team members hold information to themselves it doesn't feel collaborative.
Other Employee Reviews for Nextiva
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