Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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It's the best company I ever worked for, hands down. I will work here until the day I retire.
Briefly describe your overall experience at your company
Since our previous CMO left, it has all gone downhill. The CEO is blind to what’s happening. It’s a corporate snooze fest. The meetings are loaded with jargon, buzz words and bullshit. Our targets are unreasonable. Product is underwhelming. Nextiva is going to struggle in the fut
What is the best part about your compensation package?
Vacation time is generous at Nextiva.
What is most positive about the culture and environment at your company?
Everyone genuinely cares about each other.
What is the best part about your compensation package?
Great pay and great benefits. No stock/equity options since we aren't a public company.
What's going wrong and how can it be improved?
At the executive level, it’s going down hill. We are hiring VPs unnecessarily, and it’s getting very “corporate” meanwhile th
What are some of the best things about your team?
I love everyone that I hired, and is a part of my team. High quality human beings with good hearts and kind souls.
What makes you most happy at work?
The fact that every day is a new challenge and it never gets boring. There are tons of opportunities to tackle, which keeps things interesting.
What do you like best about the leadership team?
They aren't "corporate" and don't carry themselves as this super mysterious executive group. They're down to earth and understand the real issues of employees and the company.
What are some of the best things about your team?
Everyone is a unique individual with their own unique skillsets. Everyone brings something different to the team, and each person's skill adds unique value. We are truly diverse in that sense.
What did you like most about the interview process?
We take the time to vet for more than just skills. We look for great people with a good heart, who are caring and positive and that will add to the company culture we are building.
What does the leadership team need to get better at?
Recognizing the talent we already have in house. The people who built this company, and have proven results - instead of thinking we need to hire externally, and bring in 20+ year exp. VPs from Microsoft and Dell.
What is most positive about the culture and environment at your company?
No one judges you. It's a place where you can speak freely and be yourself. For example, I wear sweatpants and basketball jerseys to work, and no one cares. It's not a place that focuses on external appearance as a way to judge someone.
Other Employee Reviews for Nextiva
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