Nextiva Claimed Company
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. We connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.
Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021.
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I've enjoyed my experience. I feel the culture and WFH environment is solid. However, I feel that we need more visibility into promotions and professional development training opportunities. “Train people well enough so they can leave, treat them well enough so they don't want to.” ? Richard B
What makes you most happy at work?
finding creative and unique solutions to current problems
What do you like best about the leadership team?
Dedication to the company objectives
What are some of the best things about your team?
Communication and the willingness to go above and beyond
What is most positive about the culture and environment at your company?
Currently the work from home environment is the most positive attribute
Why do you feel undervalued and what would make you feel better about your compensation?
Pay raise, education reimbursement, Professional development training outside of voip related training.
Other Employee Reviews for Nextiva
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