Office Depot – Anger management training and customer service skills

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Anger management training and customer service skills

What needs to change to make the company culture better?

Promotions and incentives need to be based on performance NOT seniority

What's going wrong and how can it be improved?

Managment needs to be changed in order for the company to grow not stay where it was 15 years ago. Times are different.

What needs to change to make the company culture better?

It's all gone downhill. Not much to change it except to make wrongs right - too late now.
Environment review from Marketing Dept

What is most positive about the culture and environment at your company?

My coworkers and the customers
Environment review from Operations Dept

What do you like best about the leadership team?

I am able to work with rather than for them.
Leadership review from Sales Dept

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