Office Depot Claimed Company
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Worst job ever. The most depressing experience I've ever had. Told you are a terrible person for not meeting a metric.
What did you like most about the interview process?
Short of being begged to take the job. They are really in dire straits so they will take anyone who applies.
What does the leadership team need to get better at?
Treating their retail associates with dignity. Going in too many directions. Basing success on associates ability to high pressure customers into subscriptions.
Why do you feel undervalued and what would make you feel better about your compensation?
The pay is horrible even by retail standards. We only pay starting associates 8.50 to 9.00 an hour and expect them to be world class sales people.
What do your coworkers need to improve and how could you work together better?
We never can hire quality people because the pay is so low. And if they accept a job they leave within 2 weeks to 1 month do to the high pressure to sale multiple items all the time.
What's going wrong and how can it be improved?
Company is pinning its hopes on high pressure sales tactics by making associates harrass customers with subscripton services. Management does not want us to us the term subscription thereby tricking customers into receiving items they are unaware of.
What needs to change to make the company culture better?
Better pay. Too authoritarian. Always negative from the executive team down to the general manager for not meeting random numbers for subscriptions. Invest in the emloyees. Listen to what we have to say. We are on the front lines and know how to serve our customer base. Get back to basics.
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