
They amount of compassion and care they have for the animals.
The amazing people customer and employees that fight for ghe welfare of the animals in our care.
More streamlined and not so bueracratic. Someone whose never even been in my store making decisions is not great.
The level of expectation they have for minimal pay and benefits is unreal. Inhave been through 4 store leaders in 3 years. In the months inbetween i handled all operations without so much an acknowledgment.
Employee support at a store level. It takes more than a 2 person skeletone crew per shift to take care of a hundred plus animals and hundreds of fish. They set unrealistic goals and put you down when you dont meet these astronomical numbers.