Petco – Customer Service - Had issues having prescription food sent for 6 days could not rectify it. Spoke to supervisor and she said she was not allowed to verify my prescription after Petcom lost verification. Told me her hands were tied because they use VetSource to verify prescriptions. Unbelievable! | Comparably
Comparably

Petco – Customer Service - Had issues having prescription food sent for 6 days could not rectify it. Spoke to supervisor and she said she was not allowed to verify my prescription after Petcom lost verification. Told me her hands were tied because they use VetSource to verify prescriptions. Unbelievable!

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Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and our own Petco partners. read more
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Customer Service - Had issues having prescription food sent for 6 days could not rectify it. Spoke to supervisor and she said she was not allowed to verify my prescription after Petcom lost verification. Told me her hands were tied because they use VetSource to verify prescriptions. Unbelievable!

Other Employee Reviews for Petco

Why do you feel undervalued and what would make you feel better about your compensation?

We are Understaffed. Undersupplied. Undervalued. Undermined. Underpaid. Overmanaged. Overstressed. Overworked and Overlooked.

Compensation review from Sales Dept
What is the best part about your compensation package?

Opportunity share in the value created over time.

Compensation review
What is the best part about your compensation package?

To work with my friends

Compensation review
What needs to change to make the company culture better?

Realize that every store is different

Environment review from Sales Dept
What does the leadership team need to get better at?

They never ask for feedback

Leadership review from Sales Dept

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