
Better pay for movement within the company.
The line of questioning they use.
Most of the customer base that are regulars.
The customers that are regulars, and new customers that are excited to be pet parents.
That the MOL and some partners have a work ethic. The store leader and CAL do not.
That some of them are always open and willing to learn and help each other when needed.
Being paid the same for a position that someone hired off the streets is. And recognizing talent in store and paying for retention.
The new CEO. He is going to do wonderful things for that company. The work is enjoyable, and most customers are great! The satisfaction of the job is good, they just need to pay better for employee retention.