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Petco Claimed Company

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and our own Petco partners. read more

EMPLOYEE PARTICIPANTS: 834

TOTAL RATINGS: 8209

CEO: Joel D. Anderson

Petco Company Culture

Petco Culture

This score is derived from employee ratings & reviews

2.5/5

Petco's Overall Culture is rated D

Top Rated Culture Dimensions

Environment

Diversity

Executive Team

Gender

Happiness

Petco CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably

Joel D. Anderson

39 /100

Diversity at Petco

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Diverse employees at Petco have rated Environment, Work Culture, and Team as the highest categories they have scored

Women at Petco

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Women at Petco have rated Environment, Work Culture, and Outlook as the highest categories they have scored

Petco eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"

Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-41

Petco employees are -41% more likely to recommend Petco as a great place to work

22%	Promoters
15%	Passives
63%	Detractors

Working at Petco

Working at Petco is rated below average by 834 employees, across various culture dimensions. Petco employees rate Environment highest among all categories, and think that CEO Rating and Compensation have the most room for improvement, putting Petco’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in San Diego. See below in detail how working at Petco was rated by employees.

Overall Company Culture at Petco

Overall Company Culture at Petco is rated D

Last updated today

Bottom

15%

Petco ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 834 Employees

View Results

100

Summary	Department	Score
Engineering 88	Engineering	88
Design 73	Design	73
Product 73	Product	73
Admin 67	Admin	67
Marketing 57	Marketing	57
Sales 55	Sales	55
Customer Success 54	Customer Success	54
Customer Support 54	Customer Support	54
Operations 52	Operations	52
Finance 39	Finance	39

Petco Employee Reviews

Out of 961 Petco employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Petco improve their work culture.

57%

43%

Positive Reviews	57%
Constructive Feedback	43%

Positive Reviews From Petco Employees

What is most positive about the culture and environment at your company?
We make it positive at store level.
Review from Operations DeptAnonymous Review
What are some of the best things about your team?
We are always exceeding expectations.
Review from Operations DeptAnonymous Review
What makes you most happy at work?
I like to work at a fast pace, i go in and do my job
Anonymous Review

Constructive Feedback From Petco Employees

Why do you feel undervalued and what would make you feel better about your compensation?
My store is really rough. Basically starting over with no one whos been there for longer than 6 months. Im the animal care person, only job is to care for animals. I had to stand up for the snakes who all (17) had mites when i started. I'm the only reason why they got treated. Made my manager let me
Anonymous Review
Why do you feel undervalued and what would make you feel better about your compensation?
Was made to feel undervalued and alienated by manager despite proving to exceed all goals during my time with the company
Anonymous Review
What does the leadership team need to get better at?
Well all leadership is new but the temp ones we have had from other store theres two supervisors and both were really good, two were gms. I was told by one if them no my opinion can not be taken into consideration-it was something that truly only affected me and change my entire week up.. not okay
Anonymous Review

Petco Company Information

Petco Company Overview

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and our own Petco partners.

Petco was founded in 1965 and its current CEO is Joel D. Anderson. Since its inception 61 years ago, Petco has grown to 29000 employees.

Petco Mission, Vision & Values

Petco Mission & Values

Our purpose is to improve the lives of pets, pet parents and Petco partners. Petco is a very special place to work. These values capture that spirit, outlining the behaviors that we expect from ourselves and each other as we—29,000 strong—continue to do the important work of improving lives. We've come far in our transformation into a health and wellness company for pets and pet parents, and these values reflect where we’ve been, what we stand for and where we’re going.

Petco Vision Statement

Healthier Pets. Happier People. Better World.

Petco Mission, Vision & Values

Sustainability and Corporate Social Responsibility at Petco

OUR MISSION
Petco is a fully integrated health & wellness company on a mission to improve the lives of pets, pet parents, and the more than 28,000 partners who work for us. We are committed to being the leading, most trusted resource in pet care and health & wellness by providing a comprehensive portfolio of essential nutrition, products, services, and veterinary care. To deliver on this commitment, we are continually focused on developing new standards in pet care, delivering comprehensive wellness solutions, and creating communities that deepen the pet-parent bond.
Our mission and values fuel everything we do. This means a dedication that goes beyond providing great products and experiences—it also means committing to a more sustainable future and taking an active role in finding sustainable solutions. To that end, we established a set of ESG pillars that serve as our guiding principles to impact the wellbeing of pets, people, and the planet.

LEARN MORE: https://esg.petco.com/web/

Sustainability at Petco

Headquarter	9125 Rehco Road San Diego, CA 92121 United States of America
Website	www.petco.com/
Founding Date	1965
Tel	858-453-7845
Company Status	Public
Stock	WOOF
Jobs	careers.petco.com/us/en
Social Sites

Petco Competitors

Petco competitors include Chewy, Amazon, PetSmart, and Pet Supplies Plus. Petco ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Petco compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

Learn More About Petco Competitors

Petco Employees

Petco has 29000 employees. 834 employees at Petco have reviewed Petco across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 834 Petco employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Petco are mostly dissatisfied with their total compensation at Petco, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Petco are not very pleased with their team. 834 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Petco are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Petco believe the environment at Petco is positive. Most Participants believe the pace of work at Petco is comfortably fast. About 71% of the employees at Petco work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Petco are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life

Petco employees generally work 8.7 hrs a day

Work Hours

A Day in the Life

Employees at Petco report the work pace is comfortably fast

Work Pace

A Day in the Life

On a typical day, employees at Petco have 0 meetings

Meetings

A Day in the Life

71% of Petco employees look forward to interacting with their team every day

Coworkers

A Day in the Life

Petco employees most often take 15-20 paid vacation and sick days each year

Perks & Benefits

A Day in the Life

50% of Petco employees report they are happy with their work life balance

Work Life Balance

A Day in the Life

Petco employees never get valuable feedback on how to improve at work

Feedback

A Day in the Life

51% of Petco employees call their work environment positive

Environment

Joining Petco - Employee Onboarding

The prevailing opinion from employees about joining Petco is that the company was very unprepared on their first day. Petco employees concluded that their overall onboarding experience was negative. 38% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Petco Employee Onboarding

Petco KPIs and OKRs

At Petco 70% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Petco's KPIs and OKRs is essential for its success. Out of 27 Petco employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 12 have said yes.

Answer	Percent
Yes	44%
No	56%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	70%
No	30%

Are the KPIs/OKRs for your department clear?

Petco KPIs & OKRs

Featured Press for Petco

Petco CEO & Leadership

Petco CEO - Joel D. Anderson

39 /100

Petco’s CEO Joel D. Anderson started in this role in 2024. Joel’s approval rate is lower compared to CEOs at similar sized companies, putting Joel in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in San Diego. Joel D. Anderson’s employees rank Petco in the Bottom 45% for Environment, in the Bottom 15% for Executive Team, and in the Bottom 15% for Happiness. When compared to Petco’s competitors, Joel D. Anderson ranks below both Pet Supplies Plus CEO Christopher Rowland and PetSmart CEO Ken Hicks.

Petco Leadership

The Petco Executive Team is rated a “D” and led by CEO Joel D. Anderson, Managing Director Natalie Skinner, and EVP Strategic Innovation, Marketing, and Digital Experience Brock Weatherup

Explore Petco Leadership Team

Petco Salaries

How much does Petco pay?

How much do people at Petco get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Petco is $128,302, or $61 per hour, while the estimated median salary is $134,320, or $64 per hour.

At Petco, the highest paid job is a Director of Product at $262,297 annually and the lowest is a Receptionist at $38,229 annually. Average Petco salaries by department include: IT at $144,299, Business Development at $161,748, Admin at $59,183, and Marketing at $106,743. Half of Petco salaries are above $134,320.

452 employees at Petco rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 1397 ratings) while 435 employees at Petco rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 462 ratings).

Salaries contributed from Petco employees include job titles like UI/UX Designer, Financial Analyst, Bookkeeper, and CS Rep. Comparably data has a total of 2 salary records from Petco employees.

Last updated today.

Petco Salary Range Histogram
Summary	Salary Range	Percentile
1st Percentile $70k	$70k	1st Percentile
17th Percentile $101k	$101k	17th Percentile
33rd Percentile $134k	$134k	33rd Percentile
50th Percentile $190k	$190k	50th Percentile
67th Percentile $241k	$241k	67th Percentile
83rd Percentile $271k	$271k	83rd Percentile
100th Percentile $303k	$303k	100th Percentile

$128,302^*

Average Compensation

$134,320^*

Median Compensation

^* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Petco Salaries by City

New York

Petco Salaries by Department

Explore Petco Salaries

Diversity & Inclusion at Petco

Diverse employees at Petco score the company 52/100 across various culture categories, placing Petco in the Bottom 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Petco across various culture dimensions.

OUR MISSION,At Petco, our DEI mission is built on the key pillar of our values that we're all welcome as we are. This means we support Petco partners in being their whole, authentic selves every day. It means we listen and communicate honestly and clearly. We value each other's unique talents and perspectives. And we ensure each of us creates a workplace that is welcoming, respectful, and safe for all.,OUR COMMITMENT,At Petco, we are committed to creating an inclusive, diverse, and equitable culture where our partners are safe, accepted, and welcome as they are. This objective extends to the businesses we partner with, our customers, and the communities we serve. We are proud of the continued progress we are making on our diversity, equity, and inclusion (DEI) agenda as we deliver our purpose to improve the lives of pets and each other.,SUPPORTING OUR PARTNERS,Partner Resource Groups (PRGs) give an opportunity for diverse groups to exchange ideas, build connections and promote inclusive activities. ,,LEARN MORE: https://careers.petco.com/us/en/diversity-and-inclusion,

Ranked Culture the Highest

Women 78/100

Department - Product

Men 93/100

Tenure - Less Than 1 Year

Diverse Employees 88/100

Department - Engineering

Ranked Culture the Lowest

Women 39/100

Department - Finance

Men 48/100

Department - Customer Support

Diverse Employees 42/100

Department - Customer Support

Explore Petco Diversity & Inclusion

Petco Perks & Benefits

Comprehensive medical, dental, vision & mental health benefits for you & your family/partner Gender-affirming care benefits Adoption & fertility benefits Flexible shifts & schedules Paid Time Off Employee Assistance Program with free, 24/7 health, legal & financial resources Short- & long-term disability insurance Supplemental benefits & insurance Pet bereavement leave Paid parental leave after 1 year Competitive pay 401(K) & Company Match Health & Flexible Savings Accounts Bonuses Paid Time Off Employee referral bonuses Employee Stock Purchase Plans Generous discounts: store, grooming & veterinary care FREE Dog Training group classes Paid training Internal job mobility opportunities Career advancement Leadership & development training Free online courses & paid certifications Scholarship program for Penn Foster Veterinary Technician

Health & Wellness

Dental Insurance
Vision Insurance
Health Insurance
Life Insurance

Paid Time Off

PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave

Financial Benefits

401K / Retirement Plan
Performance Bonus
Tuition Reimbursement
Employee Stock Purchase Plan

Office Perks

Pet-Friendly
Company Social Outings
Legal Assistance
Work From Home Policy
Unique Office Space

Explore Petco Perks and Benefits

Petco PTO

Petco's PTO and Vacation policy typically gives 15-20 days off a year with 65% of employees expected to be work free while out of office. Paid Time Off is Petco's most important benefit besides Healthcare when ranked by employees, with 45% of employees saying it is the most important benefit. Petco's benefits and PTO Package averages to represent a less than $500 cash value per month.

Answer	Percent
Flex Time	5%
Vacation Policy	45%
Office Meals	0%
401k Contribution	45%
Childcare	5%

Other than healthcare, which of the following benefits is most important to you?

Answer	Percent
Yes	35%
No	65%

Does your boss expect you to work when you're on vacation?

Answer	Percent
$2500+/mo	7%
$1500 - $2500/mo	8%
$1000 -$1500/mo	15%
$500 -$1000/mo	12%
Less than $500/mo	58%

What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Petco PTO Policy

Petco Careers

Petco Jobs

No Recent Jobs found for Petco on Comparably

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H1B Visa

In 2019, Petco applied for 14 H1B visas. Of the work permits applied for, 86% were approved.

Work Permit Application Outcome

Petco has a total of 29000 employees

Total Applied

H1B Applications Outcome

86% Granted (12 out of 14)
7% Denied (1 out of 14)
0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 14)
7% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 14)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Petco Know You Want To Work There

Overview of Candidates Interested in Petco on Comparably

Candidates By Department

	Sales	42%
	All Industries	17%
	Customer Support	6%
	Design	5%
	Marketing	5%
	Other	25%

Candidates By Location

	San Diego	34%
	Los Angeles	4%
	Oceanside	3%
	Atlanta	3%
	East Peoria	1%
	Other	56%

Petco Internship Program

For Veterinary Students who plan to take the NAVLE: PACKS is Personalized, Autonomous Career & Knowledge Support externships and mentorships set you up for a successful career in veterinary medicine. We are excited to offer veterinary student externship opportunities where you can collaborate with doctors and teams to learn valuable, real-world clinical, surgical, communication and leadership skills in a general practice hospital.

LEARN MORE: https://careers.petco.com/us/en/vtc-externship

For Veterinary Technician Students who plan to take the VTNE: Vetco Total Care general practice hospitals are committed to the growth and development of licensed veterinary technicians. We are excited to offer veterinary technician student externships where you can collaborate with doctors and teams to learn valuable, real-world clinical, surgical, communication and leadership skills.

Veterinary technician student externs are eligible to receive educational course credit hours or hourly wages as a veterinary assistant and enjoy generous Petco discounts on supplies, training, grooming, and veterinary care.

LEARN MORE: https://careers.petco.com/us/en/vettechexternship

How difficult is it to get an internship at Petco?

Operations

Customer Support

Very Difficult0%

Somewhat Difficult33%

Not Difficult0%

Difficult33%

Does Not Offer Internships34%

Answered by 3 Operations Interns

Very Difficult0%

Somewhat Difficult0%

Not Difficult0%

Difficult0%

Does Not Offer Internships100%

Answered by 3 Customer Support Interns

Explore Petco Internship Program

Frequently Asked Questions regarding Petco

What is Petco address?

Petco location is at 9125 Rehco Road

Who is the CEO of Petco?

Petco CEO is Joel D. Anderson, their score by employees is 39

What is Petco eNPS?

The eNPS for Petco is -41

What is the salary for Admin Assistant in Petco?

Admin Assistant average salary in the US is 51k

What are the salaries in the Legal in Petco?

The average salaries for Legal in Petco is 197k

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