Pilot Flying J Employee Reviews
Out of 1336 Pilot Flying J employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Pilot Flying J improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Pilot Flying J compared to all other departments at the company. The Sales team offered the most constructive feedback, with 38% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Care and concern for employees.
They act as of they care at least but they are only worried about their bonuses
There caring other people and visitors
They're caring other people and visitors
They were nice and helpful
What does the leadership team need to get better at?
Recognize people for there hard work.
corporate does care about anyone, just how to make the job harder.
Infoming the employers of the things that are going on and keeping postivity around the company
Prioritizing the validity of every employees concerns and emotions
Communication, complete training. Don't just hire someone and throw them in to work situations.
What is the best part about your compensation package?
I guess it would be the compensation
It's affordable and allows me to see my doctor
401k from what I have read so far
Good place to work for
That i get to work with such a good staff and environment.
Why do you feel undervalued and what would make you feel better about your compensation?
Poor 401k match for size of company
Corporate needs educated how to set priorities.
I think the more experience, should be more pay
I made about half of what smaller companies had offeered me for the same job with half the work load
Productivity was undercut by comanagement via verbal sabotoge, and suggesting usually subordinate employees take unusual insubordinate actions
What are some of the best things about your team?
There serious in this job everyday
Best research in my community
They're friendly and fun to talk to
They are friendly to be around.
Review from Customer Support Dept
They are friendly with each other.
What do your coworkers need to improve and how could you work together better?
Everyone is so burned out that no one cares.
Communication and respecting each other
My cowokers need to lean how to work together
A couple of select coworkers always take every chance they get to throw extra work onto Graveyard shift while also claiming we don't do anything.
Concentrate on their job, not others.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Helping customers and meeting new faces
We are more then co workers were family
Some of the guests and some of my co workers
Coworkers are awesome I genuinely love the job besides management
Great team environment along with management that accommodates and cares
What needs to change to make the company culture better?
Communication and respecting each other
It is so simple treat people with kindness and respect.
At the Fontana location, communication and weekly meetings to discuss department and any issues that are not being addressed.
The customers need to stop being so rude
Management needs to jold themselves to the standards that they hold their workers to.
What did you like most about the interview process?
Question is very easy to answer
Question is very good and like the question
How comfortably made me feel and I got hired
Nothing, felt like they were looking for someone to cover the shortage of staff
Everyone gets hired no matter what
Review from Operations Dept
What would you improve about your company's interview process?
Very easy, but not at all thurough
Better online access. Takes forever.
I'm not sure because he hires people that have been rehired and they end up leaving and I don't know I don't know what can improve that
Have only the department manger there instead of managers from other departments .
Review from Customer Success Dept
No refernce or background checks involved. No resumes needed. They have no knowkedge of background job experience on new hires. Extreme turnover.
What makes you most happy at work?
When it comes time to actually go home
Payment is very nice i think I'm going to leave this work
The guest and their complements
A happy and satisfied customer
The flexibility and the consistency
What's going wrong and how can it be improved?
Educate corporate to set priorities and not targeting those with handicap.
The company cares less about it's employees than it does about profit
This company needs to improve HR, GM to DM interactions and employee appreciation.
Review from Customer Support Dept
Poor communication by management. Hire a manager that's willing to work with staff.
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What do you like best about your company?
Nothing anymore . I feel like someone I can’t recognize in the mirror anymor
Review from Sales Dept
What would you most like to see improved at your company?
Equally first and foremost. There are too many indiscrepancies within building
Review from Sales Dept