I have have spent numerous hours trying to get through to customer service to process a refund for furniture I never received after 10 months. Spoke to numerous managers who said it would be taken care of. 6 weeks later still no refund. Terrible customer service.

Other Employee Reviews for Pottery Barn

What is the best part about your compensation package?

Vacation, sick time and float days
Compensation review

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Each day is diverse and the team and clients make each day enjoyable
Review from Sales Dept

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Good company to work for. The only criticism I have is that there is a sense of favoritism with leadership.
Review from Sales Dept

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Cut throat. Work you till your burnt out or find a way to use others to get your work done.

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Best place to work at

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