2 lamps were purchased, both were damaged, one with paint on base, the other is crooked. I was informed by customer service that since items were purchased directly from a store, they are unable to assist. One store is in California, I live in New York, the other is over 50 miles from me.

Other Employee Reviews for Pottery Barn

What is the best part about your compensation package?

Vacation, sick time and float days
Compensation review

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Each day is diverse and the team and clients make each day enjoyable
Review from Sales Dept

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Good company to work for. The only criticism I have is that there is a sense of favoritism with leadership.
Review from Sales Dept

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Cut throat. Work you till your burnt out or find a way to use others to get your work done.

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Best place to work at

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