Failure to notify customer when order is cancelled. Should have something in place to advise customerd timely, not when a customer calls in. Then ordering furniture should have been notified the NOW charge your credit card for the full amount at ordering. Not me, 5 months ahead of time!

Other Employee Reviews for Pottery Barn

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Vacation, sick time and float days
Compensation review

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Each day is diverse and the team and clients make each day enjoyable
Review from Sales Dept

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Good company to work for. The only criticism I have is that there is a sense of favoritism with leadership.
Review from Sales Dept

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Cut throat. Work you till your burnt out or find a way to use others to get your work done.

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Best place to work at

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